Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
4
Galaxy a16 is affordable and reliable
on September 15, 2025
Posted by: Autosear
[This review was collected as part of a promotion.] The galaxy a16 is a fantastic, affordable option. It is water resistant, the only downside is one ui 7 is a bit buggy but the features make up for the slight bugs with one ui 7. Overall great phone. Galaxy AI is helpful.
Value
4
Response from Samsung USBy R&R, October 8, 2025
Hola Autosear, \nWe’re glad you’re enjoying your Galaxy A16 5G. Its processor is optimized for essentials—streaming, browsing, and staying connected with ease. When it comes to updates, please also keep your most-used apps updated for smoother performance; it will help improve the UI experience. While this device has many smart features to enhance your daily use, the full rollout of Galaxy AI has not reached this device yet. Stay tuned—more features are coming. Another positive experience powered by Samsung! Thanks for sharing. \n-Ty \nSamsung Support \nsmsng.us/Samsung-Support \nSamsung Community \nsmsng.us/Samsung-Community \nFacebook \nsmsng.us/Facebook-Messenger \nX \nhttps://smsng.us/X-Messages\n
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on September 15, 2025
Posted by: Happy2love
[This review was collected as part of a promotion.] Galaxy AI is awesome with this phone I think it's completely fantastic how this phone works
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on September 15, 2025
Posted by: Dream5150
[This review was collected as part of a promotion.] This phone has everything i need. Plus it has galaxy ai.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 15, 2025
Posted by: Judge22817
[This review was collected as part of a promotion.] This phone is great. Takes decent pictures, has great storage
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy A16 review
on September 15, 2025
Posted by: Tatertot
[This review was collected as part of a promotion.] The Samsung A16 is a decent phone, works pretty well but wish it had more space and a better camera.
Value
3
Response from Samsung USBy R&R, September 15, 2025
Hey there Tatertot, Thank you for your review of the Galaxy A16 5G. We appreciate your feedback on storage capacity and the camera experience, as these are features that many users value. The Galaxy A16 5G continues to balance performance, connectivity, and accessibility, making it a strong choice for those seeking reliable everyday use with the power of 5G. thank you for your review. WE appreciate you choosing Samsung. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Love this product
on September 15, 2025
Posted by: Luckygirl
[This review was collected as part of a promotion.] Use it everyday for work or gaming and for social media take pictures of family and friends love the camara quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its Great!!!
on September 15, 2025
Posted by: Clward
[This review was collected as part of a promotion.] This has been a really great phone. I cant really saying anything negative about it. I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Thus product is pretty decent, however it is slow.
on September 15, 2025
Posted by: grrttwlf
[This review was collected as part of a promotion.] My A16 5G is a good phone, however the more you use it, the camera quality goes down and the speed of the phone decreases. I have had many Samsung Galaxy phones and they have all worked incredibly fast, but this one is just a little subpar. It works fine, but some of the apps close out automatically such as TikTok, Twitter/X, and Facebook. The features are fantastic though! I love the customization that comes with the Samsung A16 5G, such as the themes, widgets, and different clock settings just to name a few. I would definitely buy another Galaxy, but I would get one that was a little better so it works faster.
Value
3
Response from Samsung USBy R&R, September 15, 2025
Thank you for sharing your thoughtful feedback, grttwlf. It’s clear you’ve experienced firsthand what makes Galaxy devices special. From the ability to make your phone truly yours with themes and widgets to the flexible customization settings that improve everyday use. We hear your concerns about performance and camera consistency. The A16 5G was designed to emphasize Galaxy essentials with personalization at its core, and your input highlights how much those features stand out. Knowing you’ve trusted Galaxy over time shows how continuous innovation continues to make an impact. Thank you for making Samsung your go to choice. -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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X
https://smsng.us/X-Messages
Samsung Support
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Samsung Community
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smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US