Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
5
Intrest on phones
on September 15, 2025
Posted by: King2far
[This review was collected as part of a promotion.] Is increasing my interest on more samsung phones and is nice having a nice camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Use friendly
on September 15, 2025
Posted by: Pelican
[This review was collected as part of a promotion.] It is very easy and sorry to navigate, light weight, durability. A plus!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is very reliable, and easy to use.
on September 15, 2025
Posted by: Watussi
[This review was collected as part of a promotion.] T!!!he phone is very reliable and easy to use.The A i is helpful finding things in the internet
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product have excellent features you access all ur
on September 15, 2025
Posted by: Aceboogie
[This review was collected as part of a promotion.] Meta ai word just like siri understand word n commands
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product have a great durability i love its a
on September 15, 2025
Posted by: Danycat34
[This review was collected as part of a promotion.] I been using sansung and is such a nice phone I can call do the stuff day a day its simple to use and is trong it didn't break when my baby trow the phone away
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone
on September 15, 2025
Posted by: Sue79beep
[This review was collected as part of a promotion.] Great phone overall the AI is great on it as well as everything else. That goes along with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Does the job
on September 15, 2025
Posted by: PrincessShy
[This review was collected as part of a promotion.] This device is easy to use and set up. It however has been constantly lagging and freezing since I bought it. The camera on the back of the phone isn't very great. Most pictures, unless in direct sunlight, come out grainy. It does however do all the functions you would like it to. Calls don't drop for any reason. Messages send and receive normally. You can download pretty much any app with no issues.
Will I purchase this phone again or recommend to anyone? Probably not. There are definitely better versions out there.
Will I purchase this phone again or recommend to anyone? Probably not. There are definitely better versions out there.
Value
3
Response from Samsung USBy R&R, September 15, 2025
Bonjour PrincessShy, We’re glad to hear that the Galaxy A16 5G has been easy to set up and reliable for your calls, messages, and apps. Your feedback on the camera and performance is valuable, as it helps us continue shaping the Galaxy experience. Please check out the link below for more tips and tricks on how to improve your device’s camera, ensuring every shot is a great one. With its user-friendly design and strong connectivity, the A16 5G continues to deliver convenience for everyday use. We’re happy you’re able to enjoy it. Thank you for your review, and we appreciate you choosing Samsung. Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Nice To Have
on September 15, 2025
Posted by: BrewCrew
[This review was collected as part of a promotion.] Has very nice features. Very compact. Really nice product.
Value
4
Response from Samsung USBy R&R, October 8, 2025
Hey BrewCrew, \nThanks for sharing your thoughts! If you love all the smart features, you’re not alone—the Galaxy A16 5G is popular for a reason. We’re happy you’re enjoying your device and proud to be part of your daily tech lineup. Keep thriving with Samsung.\n-Ty \nSamsung Support \nsmsng.us/Samsung-Support \nSamsung Community \nsmsng.us/Samsung-Community \nFacebook \nsmsng.us/Facebook-Messenger \nX \nhttps://smsng.us/X-Messages\n
Written by a customer while visiting Samsung US