Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,183 Reviews)
Rating breakdown 5,183 reviews
5 Stars
3,207
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
4
A16 5G Phone
on August 22, 2025
Posted by: Azrael
[This review was collected as part of a promotion.] The Galaxy AI is neat but the overall phone for streaming graphics is really good and can customise camera settings with a lot of cool features you can also run your own diagnostics.
Value
4
Response from Samsung USBy R&R, August 28, 2025
Hello Azrael,
It’s great to see you’re optimizing the Galaxy A16 5G’s capabilities! From sharp graphics during streaming to the triple camera setup with impressive features, this phone is designed to keep entertainment and creativity flowing. The Galaxy A16 5G includes various smart features that enhance convenience and allow you to easily monitor your device, even without the full Galaxy AI rollout. Your review highlights how the Galaxy A16 5G balances powerful features with everyday ease of use.
-Ty
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It’s great to see you’re optimizing the Galaxy A16 5G’s capabilities! From sharp graphics during streaming to the triple camera setup with impressive features, this phone is designed to keep entertainment and creativity flowing. The Galaxy A16 5G includes various smart features that enhance convenience and allow you to easily monitor your device, even without the full Galaxy AI rollout. Your review highlights how the Galaxy A16 5G balances powerful features with everyday ease of use.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Has great camera and pictures big screen also too.
on August 22, 2025
Posted by: Baddbabylx
[This review was collected as part of a promotion.] Samsung phone is great for streaming gaming taking photos and decent size light high volume also cheap in stores great family phone also has alot of feaurures
Value
4
Response from Samsung USBy R&R, August 28, 2025
Hello there Baddbabylx,
We enjoy hearing how the Galaxy A16 5G has become a go-to device for gaming, streaming, and capturing moments. Its large, immersive display makes entertainment and everyday tasks more enjoyable, while the camera provides clarity and detail worth sharing. With reliable performance, the Galaxy A16 5G stands out as a versatile family phone, designed to fit a variety of lifestyles.
-Ty
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We enjoy hearing how the Galaxy A16 5G has become a go-to device for gaming, streaming, and capturing moments. Its large, immersive display makes entertainment and everyday tasks more enjoyable, while the camera provides clarity and detail worth sharing. With reliable performance, the Galaxy A16 5G stands out as a versatile family phone, designed to fit a variety of lifestyles.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A15 5G Is AWESOME!
on August 22, 2025
Posted by: ArtistCameron
[This review was collected as part of a promotion.] I have been using the A15 5G Android Phone for over a year now. I have no complaints whatsoever. I am not very technically advanced, so I will just write plainly & honestly. The speed is amazing to me! This phone never lags, no matter what I do. The camera is intuitive & takes beautiful photos. (Usually of my doggie.) It has a nice memory capability that to which I added an extra chip. I basically use it as a phone (voice) & text device, but I also go online with it a few times a week (check bank balance, etc.) & the speed is terrific! The photo storage is nice, as well. I am sure this phone has more capabilities than I use it for, but I am pleased with all the aspects for which I use it. KUDOS to Galaxy A15 5G! Cheers!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on August 22, 2025
Posted by: KIP2025
[This review was collected as part of a promotion.] This Samsung Galaxy A16 5G is the best phone I've ever bought so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
You Get What You Pay For
on August 22, 2025
Posted by: Chuck
from Upper Marlboro, MD
Expertise:Intermediate
My wife and I got this phone as a second phone for her job. We got it at the end of April and it died by the end of August. Literally four months.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R, August 25, 2025
Hi there Chuck,
Thank you for reaching out and sharing your experience with your Galaxy A16 5G. We understand it can be frustrating when your device doesn’t work as expected. With more details, we might be able to determine what your wife is experiencing; whether it's a dead battery, water damage, or other factors; but we need additional information to make that assessment. As you may know, Samsung products are covered for manufacturing defects in material and workmanship under the limited 12-month warranty period specified for each product. We also offer the option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support. Please contact our Samsung Support Team to learn more. We are here to help. Thank you for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
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Thank you for reaching out and sharing your experience with your Galaxy A16 5G. We understand it can be frustrating when your device doesn’t work as expected. With more details, we might be able to determine what your wife is experiencing; whether it's a dead battery, water damage, or other factors; but we need additional information to make that assessment. As you may know, Samsung products are covered for manufacturing defects in material and workmanship under the limited 12-month warranty period specified for each product. We also offer the option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support. Please contact our Samsung Support Team to learn more. We are here to help. Thank you for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
I love it its awesome to use every day and with fr
on August 22, 2025
Posted by: Antonie099
[This review was collected as part of a promotion.] Need a better phone to do and hangout with friends
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on August 22, 2025
Posted by: Cooter
[This review was collected as part of a promotion.] The Ai is very helpful and it takes great pics and videos there is a lot you can do on this phone I would recommended this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Solid Value with a Few Slow Spots
on August 22, 2025
Posted by: Bear1996
[This review was collected as part of a promotion.] The Galaxy A16 has been a great budget phone overall. The big screen and long battery life make it easy to get through the day, and I really appreciate that Samsung included Galaxy Al-it makes things like translations and photo edits way more convenient.
That said, it can feel a little slow at times, especially when switching between apps or loading heavier stuff. It's not a dealbreaker, but it's noticeable. For the price, though, it's still a solid choice that feels reliable and practical.
Value
4
Response from Samsung USBy R&R, August 28, 2025
Howdy Bear1996,
We’re happy to hear that the Galaxy A16 5G has been a dependable daily companion, thanks to its large screen and long-lasting battery that make life easier. While this device doesn’t include full Galaxy AI, it does feature intuitive smart functions designed for smooth everyday use, from photo editing tools to built-in convenience apps. The balance of performance and practicality you mentioned highlights what makes the Galaxy A16 5G a great choice for those seeking reliable functionality, and we're glad you can enjoy all the advancements it offers. Thank you for your review, and we appreciate you choosing Samsung as your go-to brand.
-Ty
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We’re happy to hear that the Galaxy A16 5G has been a dependable daily companion, thanks to its large screen and long-lasting battery that make life easier. While this device doesn’t include full Galaxy AI, it does feature intuitive smart functions designed for smooth everyday use, from photo editing tools to built-in convenience apps. The balance of performance and practicality you mentioned highlights what makes the Galaxy A16 5G a great choice for those seeking reliable functionality, and we're glad you can enjoy all the advancements it offers. Thank you for your review, and we appreciate you choosing Samsung as your go-to brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US