Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,183 Reviews)
Rating breakdown 5,183 reviews
5 Stars
3,207
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
3
Awesome glad to have it
on August 20, 2025
Posted by: Mattienorth
[This review was collected as part of a promotion.] The smartphone delivers a compelling user experience, providing a balance of features and affordability. Its impressive display technology ensures vibrant visuals and comfortable viewing, suitable for various applications. Moreover, the device's processing power is commendable, facilitating seamless multitasking and smooth performance. The camera capabilities allow users to capture clear and detailed images, enhancing creative expression. Ultimately, the phone presents a solid choice within its category, appealing to users seeking value and functionality.
Value
3
Response from Samsung USBy R&R, August 26, 2025
Hello Mattienorth,
The Galaxy A16 5G was designed to make everyday tasks easier, and it’s great to see you enjoying it. We appreciate you taking the time to share your feedback. Thank you for being part of the Samsung community.
-Ty
Samsung Support
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The Galaxy A16 5G was designed to make everyday tasks easier, and it’s great to see you enjoying it. We appreciate you taking the time to share your feedback. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has awesome security add ons
on August 20, 2025
Posted by: Hack4hire
[This review was collected as part of a promotion.] Galaxy a16 has great features as well as an awesome ai companion that is above the rest when it comes to response and accuracy. Limited hallucinations giving you a complete immersion experience you would expect from samsung. The one with is amazing and fast as well as reliable and can compete in today's market with no issues. Leading tech in today's field. The level of user friendly ai masks the complexity that went into developing the new intelligence co tained in this hand held wonder of the modern world.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice product
on August 20, 2025
Posted by: NellyClassy
[This review was collected as part of a promotion.] Galaxy AI
I am enjoying my new Samsung Galaxy A16 5G. It's a big upgrade from my nokia G20. I now have access to NFC and other features such as being able to change themes and font. However, the ram is quite small but it's okay for me because I am not a gamer. My work apps like microsoft outlook, teams, pilot all work effectively.
I am enjoying my new Samsung Galaxy A16 5G. It's a big upgrade from my nokia G20. I now have access to NFC and other features such as being able to change themes and font. However, the ram is quite small but it's okay for me because I am not a gamer. My work apps like microsoft outlook, teams, pilot all work effectively.
Thank you Samsung.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This product is great for children
on August 20, 2025
Posted by: MsHappy
[This review was collected as part of a promotion.] I use Gemini with my Samsung 16 helps search recipes homework and more
Value
3
Response from Samsung USBy R&R, August 26, 2025
Hi MsHappy,
We're so happy you're making the most of your Galaxy A16 5G! It’s a fantastic device suitable for everyone, whether you're doing research for school or catching up on your favorite influencers. All of this is possible right in the palm of your hand with the Galaxy A16 5G. The larger Super AMOLED display and faster processor make staying connected and up-to-date easier than ever. We truly appreciate you reaching out and sharing your thoughts. Thank you for being such a valued member of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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We're so happy you're making the most of your Galaxy A16 5G! It’s a fantastic device suitable for everyone, whether you're doing research for school or catching up on your favorite influencers. All of this is possible right in the palm of your hand with the Galaxy A16 5G. The larger Super AMOLED display and faster processor make staying connected and up-to-date easier than ever. We truly appreciate you reaching out and sharing your thoughts. Thank you for being such a valued member of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is a great product love the features
on August 21, 2025
Posted by: Luckykidd71121
[This review was collected as part of a promotion.] This product uses Galaxy AI which is great for new users to find out information on things they would like to learn, flash on the phone is pretty bright thats good quality, battery lasting long time also I use this phone to watch movies on it has alot of storage space speed on it is amazing very durable dropped alot of times and hasnt broke there is so many good qualities about this phone I highly recommend to anyone looking for a 10/10 quality phone Dont miss Out And Get You A Few They may even have promotions and great deals !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its very fast and useful
on August 21, 2025
Posted by: Jay2piece
[This review was collected as part of a promotion.] Very nice and simple too use galaxy Ai is very useful even though I have a a15 5g still kinda works the same
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on August 21, 2025
Posted by: Good4itall
[This review was collected as part of a promotion.] I use my Samsung Galaxy with AI for everything. I run my business, play games, stream movies and videos to my other Samsung products. It has a long battery life and so far has never left me eith out power, and im on it constantly. I browse the internet and do all my shopping from my phone too. I love my large screen and it's easy to read even eith out my glasses on.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Calling issues
on August 21, 2025
Posted by: Pebbles
[This review was collected as part of a promotion.] I try and make a phone call and it wont let me if im connected to android auto.. and sometime it wont let me call period .. keeps saying the ui system keeps stopping.. but it'd ok phone other than that
Value
3
Response from Samsung USBy R&R, August 26, 2025
Hey there Pebbles,
Thank you so much for taking a moment to explore the Galaxy A16 5G! This model is designed to keep you connected reliably with features like Wi-Fi, Bluetooth, and LTE. Keep in mind that your experience might vary a bit depending on your signal strength or app settings. If you see a System UI error message, it could be a good time to check for a software update. You can try a quick soft reboot by turning your phone off and on again using the power button combined with the volume down button. To see if there’s a software update available, swipe down from the top right corner of your screen and tap the Settings icon. Then choose "Software update" or "System updates," and tap "Download and install" or "Check for updates." If an update is ready, it will download automatically—just tap "Download now" if prompted. Then, follow the on-screen instructions to finish the update. If you need any more help, our friendly Samsung Support Team is here for you and happy to assist! We truly want to make sure your device works just the way you love. Thanks again for reaching out, and we really appreciate you choosing Samsung.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you so much for taking a moment to explore the Galaxy A16 5G! This model is designed to keep you connected reliably with features like Wi-Fi, Bluetooth, and LTE. Keep in mind that your experience might vary a bit depending on your signal strength or app settings. If you see a System UI error message, it could be a good time to check for a software update. You can try a quick soft reboot by turning your phone off and on again using the power button combined with the volume down button. To see if there’s a software update available, swipe down from the top right corner of your screen and tap the Settings icon. Then choose "Software update" or "System updates," and tap "Download and install" or "Check for updates." If an update is ready, it will download automatically—just tap "Download now" if prompted. Then, follow the on-screen instructions to finish the update. If you need any more help, our friendly Samsung Support Team is here for you and happy to assist! We truly want to make sure your device works just the way you love. Thanks again for reaching out, and we really appreciate you choosing Samsung.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US