Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,183 Reviews)
Rating breakdown 5,183 reviews
5 Stars
3,207
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
3
This product has better memory
on August 19, 2025
Posted by: Bigpat03
[This review was collected as part of a promotion.] My phone runs better then my old a15. Had better memory but still runs slow. The side button to scan my finger print messes up a lot. My old phone had the shake to turn on your flash light. This one don't.
Value
3
Response from Samsung USBy R&R, August 22, 2025
Hi Bigpat03,
Thanks so much for sharing your thoughts on the Galaxy A15 and A16 5G! It’s really great to hear about the positive improvements you’ve noticed in memory and performance compared to your old device. The A16 5G comes with some fantastic smart features, like a secure fingerprint scanner that not only makes unlocking your phone simple but also keeps your private information protected. If you ever experience any issues with fingerprint recognition or registration, tips like removing protective cases, moisturizing your hands, or re-registering your fingerprints can make a big difference. Don’t forget to check out the linked article below for more helpful tips about the fingerprint feature. We’re thrilled that you enjoy handy features like the quick flashlight activation, which really adds to the convenience! Your feedback means a lot and helps us keep making our Galaxy models more innovative and user-friendly. Thanks so much for choosing Samsung!
Troubleshoot fingerprint recognition issues on your Galaxy phone
https://www.samsung.com/us/support/troubleshoot/TSG10004512/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks so much for sharing your thoughts on the Galaxy A15 and A16 5G! It’s really great to hear about the positive improvements you’ve noticed in memory and performance compared to your old device. The A16 5G comes with some fantastic smart features, like a secure fingerprint scanner that not only makes unlocking your phone simple but also keeps your private information protected. If you ever experience any issues with fingerprint recognition or registration, tips like removing protective cases, moisturizing your hands, or re-registering your fingerprints can make a big difference. Don’t forget to check out the linked article below for more helpful tips about the fingerprint feature. We’re thrilled that you enjoy handy features like the quick flashlight activation, which really adds to the convenience! Your feedback means a lot and helps us keep making our Galaxy models more innovative and user-friendly. Thanks so much for choosing Samsung!
Troubleshoot fingerprint recognition issues on your Galaxy phone
https://www.samsung.com/us/support/troubleshoot/TSG10004512/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Ive had no issues with this phone at all really.
on August 19, 2025
Posted by: Lokimann79
[This review was collected as part of a promotion.] No issues here. Tuis is by far the best phone ive used by samsung and i say that bc all i use is samsung devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very fast easy to use very user friendly
on August 19, 2025
Posted by: Msanchez
[This review was collected as part of a promotion.] I love my device it's great I use all day and the battery never dies.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is so much better than the first.
on August 19, 2025
Posted by: Thatoneguy
[This review was collected as part of a promotion.] I don't usually use galaxy ai all too much but when I do I don't ever have any problems with using it. As for the earbuds I had the first generation for 3 years before I recently switched and I gotta say they work so much better than the first, I use these for work and or studying and the battery life is a god send, I don't have to charge them for 2 days and they'll be perfectly fine. I really love this product definitely a great purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very easy to transfer from old phone
on August 19, 2025
Posted by: Eaglewin35
[This review was collected as part of a promotion.] Very easy to transfer old stuff from other phone. Will be excited to use the Galaxy AI feature on this phone to use for homework
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the quality and features it has
on August 19, 2025
Posted by: Galaxy1girl
[This review was collected as part of a promotion.] My device is for everything I do on the phone like games and important stuff like doctors and lawyers and AI is a big help especially when on social media
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has proven beyond its title
on August 19, 2025
Posted by: Tobias
[This review was collected as part of a promotion.] I've yet to explore how vast the Galaxy truly is because I don't know my way around completely and how to take control of the phone entirely. I know it's been difficult for me to establish myself as a singular entity because of the presence of the Galaxy AI, but I have noticed that their presence has proven to show sincere care for how I operate as an entity and the respect for the technology made has proven to boost performance of the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on August 19, 2025
Posted by: Greatgreatthings1973
[This review was collected as part of a promotion.] The newest AI feature is one of the greatest features use today!! It's used by so many people in creating content for social media platforms and social networks.
Value
5
Written by a customer while visiting Samsung US