Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
5
Samsung a16
on August 19, 2025
Posted by: Jensunflowr
[This review was collected as part of a promotion.] Love my phone best I've had since 2010 or even 2020
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on August 19, 2025
Posted by: Babymon87
[This review was collected as part of a promotion.] I got this Galaxy AI phone to replace a different brand.the processor is pretty fast even while having a couple apps open. It has a lot of storage without an SD card. I feel it is pretty durable and charges super fast with the included cord. Overall im glad I bought it!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing quality of phone
on August 19, 2025
Posted by: Saysjonny
[This review was collected as part of a promotion.] I play alot of games on this phone and it has great battery last very long off the charger
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great camera, great storage space, but bad speed
on August 19, 2025
Posted by: Skysky
[This review was collected as part of a promotion.] This product is really good. The Galaxy AI is amazing. It has a great camera insane zoom capabilities as well as the storage is amazing. The only downside to this phone is that its running speed is very slow. But the updates have been amazing
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Not fast enough
on August 19, 2025
Posted by: Queen197
[This review was collected as part of a promotion.] Work and home work and homework and home home home
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I like the alarm clock feature on the phone
on August 19, 2025
Posted by: Sumacetruth
[This review was collected as part of a promotion.] I like my phone, because it has alot of different things to do on it. My alarm clock and the themes is my favorite so far although I haven't been able to get a chance to see all that it can do I like it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is good
on August 19, 2025
Posted by: Stitch
[This review was collected as part of a promotion.] I use this phone on the daily basis and I do play games on here
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
IDK about this phone. It overheats alot and very f
on August 19, 2025
Posted by: VinnyVegas
[This review was collected as part of a promotion.] This phone is only like less then 6 months old and it has many issues. At times I was going to cry bcuz I thought at times it broke on me. One time I had to do factory hard reset bcuz it malfunctioned on its own. Or maybe its just me but j had way better Galaxys before this model. Kver all it gets the job done but barley. 3 stars is the most I will give.
Value
3
Response from Samsung USBy R&R, August 22, 2025
What’s up VinnyVegas,
We appreciate you sharing your feedback on the Galaxy A16 5G. You’ve pointed out that while it handles essential tasks, you’ve noticed moments of overheating and lag that impact your experience. The Galaxy A16 5G was designed for practical everyday use, offering core features like reliable 5G connectivity and a bright display in an accessible package. If your device is overheating and running slow, it may be indicating that it is over-processing. Too much is happening in the background, which can delay starting new tasks. Luckily, there's a quick fix you can do repeatedly throughout the day to keep your device running smoothly. From Settings, swipe to and tap Device care. Tap Optimize now, then tap Done. This will clear everything up and improve performance. Learn more about maintaining your device at the article linked below. Your feedback is invaluable as we work to improve the Galaxy A Series so it continues to offer dependability and performance for long-time Galaxy fans. Thank you for being part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
We appreciate you sharing your feedback on the Galaxy A16 5G. You’ve pointed out that while it handles essential tasks, you’ve noticed moments of overheating and lag that impact your experience. The Galaxy A16 5G was designed for practical everyday use, offering core features like reliable 5G connectivity and a bright display in an accessible package. If your device is overheating and running slow, it may be indicating that it is over-processing. Too much is happening in the background, which can delay starting new tasks. Luckily, there's a quick fix you can do repeatedly throughout the day to keep your device running smoothly. From Settings, swipe to and tap Device care. Tap Optimize now, then tap Done. This will clear everything up and improve performance. Learn more about maintaining your device at the article linked below. Your feedback is invaluable as we work to improve the Galaxy A Series so it continues to offer dependability and performance for long-time Galaxy fans. Thank you for being part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US