Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,183 Reviews)
Rating breakdown 5,183 reviews
5 Stars
3,207
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
148
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
4
Samsung galaxy A15
on August 19, 2025
Posted by: Finny32
[This review was collected as part of a promotion.] For the most part this is a great phone, but i would love newer product and one that takes great and clea pictures. I absolutely enjoy photography!!
Value
4
Response from Samsung USBy R&R, August 19, 2025
Hello and welcome, Finny32! Thank you so much for your warm words. We’re thrilled to hear that your Galaxy A16 5G experience has been smooth and satisfying. Keep capturing those wonderful moments with your triple-stack camera system, it's a great way to make memories worth cherishing and sharing easily on your Galaxy A16 5G. We truly appreciate your lovely review and are so happy to have you as part of the Samsung family!
-Ty
Samsung Support
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
This product
on August 19, 2025
Posted by: Chels94
[This review was collected as part of a promotion.] I love the Galaxy AI however with this galaxy a16 the charging port is flimsy has trouble charging. Also the system UI is flawed I've never had a galaxy crash on me, however this one crashed within a month.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not what I expected. A lot slower
on August 19, 2025
Posted by: Newgalaxyuser
[This review was collected as part of a promotion.] I'm not used to having a Galaxy AI but it's not as bad as I expected. Phone is a bit slower for my liking, streaming is OK. Camera could use some improvements
Value
3
Response from Samsung USBy R&R, August 21, 2025
Hello Newgalaxyuser,
Hi! Thank you for choosing the Galaxy A16 5G. Built for smooth performance and smart resource management, these phones work efficiently behind the scenes. Experiencing delays? Use Device Care in your settings to free up storage or find apps that use extra resources. Your feedback helps us improve; we value your input!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Hi! Thank you for choosing the Galaxy A16 5G. Built for smooth performance and smart resource management, these phones work efficiently behind the scenes. Experiencing delays? Use Device Care in your settings to free up storage or find apps that use extra resources. Your feedback helps us improve; we value your input!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on August 19, 2025
Posted by: Yosefw
[This review was collected as part of a promotion.] Loving the camera processor and others really well built
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great product it has good quality
on August 19, 2025
Posted by: Nene43
[This review was collected as part of a promotion.] The images are clear and you can stream watch clear movies
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 19, 2025
Posted by: Tarheelokie
[This review was collected as part of a promotion.] Galaxy ai is great. Best phone ever. 5 stars. Love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A great phone for my needs
on August 19, 2025
Posted by: Love2scroll
[This review was collected as part of a promotion.] I was looking for a decent phone after my older phone quit working and this phone has everything I need. Great picture quality, fast processor, and lots of cool features. I use the Galaxy AI to help with my IT work. I never thought such a simple phone could pack so much power.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on August 19, 2025
Posted by: Redbone69
[This review was collected as part of a promotion.] It is a great phone. I get signal everywhere. It does everything I would expect. I just didn't like it when I couldn't turn it off the other day. Everything i tried it pulled up the AI. Besides that it has been great.
Value
4
Written by a customer while visiting Samsung US