Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
5
Works as good as an expensive phone
on August 19, 2025
Posted by: SassyLassy
[This review was collected as part of a promotion.] Galaxy AI is an amazing product. I use my phone for everything!! Gaming, videos, pictures, look up products, shopping, recipes, and many many other things!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is a good phone
on August 19, 2025
Posted by: Miguel23334
[This review was collected as part of a promotion.] This phone is of the best in performance 100% recommended
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Product is Easy To Use
on August 19, 2025
Posted by: LunarSketchiesOnTumblr
[This review was collected as part of a promotion.] I use my Samsung device to help with home, work, and school. At home, I can use Galaxy AI to call my parents while my hands are busy with something else. At work, I can quickly double tap the screen to see the time while multitasking. At school, I use the double window feature to multitask between apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like the phone overall
on August 19, 2025
Posted by: 1w11tch
[This review was collected as part of a promotion.] I use my phone for calling texting watching videos and more
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've owned, A16 5g
on August 19, 2025
Posted by: Blackdove2354
[This review was collected as part of a promotion.] This is without a doubt the best phone I've ever owned, its super fast, reliable, and very customizable!, there are features on it that no other phone has, I love this phone best investment I've made yet!, thank you Samsung for creating this phone and all the features on it!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy Glad
on August 19, 2025
Posted by: GalaxyGlad
[This review was collected as part of a promotion.] So I use my device for general daily purposes! Online shopping ✔️ email check ✔️ talk ✔️ text ✔️ bingo ✔️ research ✔️ photos ✔️ videos ✔️ etc!! So basically I'm completely satisfied with my Samsung device!!! It really is simple for me to use as l am disabled and have alot of issues with my hands!!! Love it!! Recommend by the Galaxy glad lady says....this phone checks all my boxes
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy A 16 5G is a great phone.
on August 19, 2025
Posted by: Mahogany60
[This review was collected as part of a promotion.] My Samsung Galaxy A 16 5G is a great phone with great features that I can navigate, I love this phone the camera is so clear , it's a lot of features on this phone that is easy to access, I love the Ai feature is the best , overall this is a beautiful phone, and I also brought a beautiful phone case for it, Thank you Samsung for the best phone I ever had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Very slow loading
on August 19, 2025
Posted by: Bad67years
[This review was collected as part of a promotion.] Everything loads slow and I have to power off and on frequently. Camera is ok. AI is on here but I don't use it. Overall I'm not happy with this phone. I know it is cheap but all I could afford being on a fixed income.
Value
3
Response from Samsung USBy R&R, August 21, 2025
Hi Bad67years,
Thank you so much for sharing your thoughts on the Galaxy A16 5G! We’re truly grateful you highlighted its accessibility. While this model doesn’t include the advanced AI features yet, you’ll still find smart functionalities that can genuinely enhance your experience, even if they aren’t in daily use. The Galaxy A16 5G is designed to combine all the essential smartphone features with the power of 5G, making it simple and enjoyable to stay connected. It’s fantastic to hear you’ve explored the camera and main features; many users appreciate how the A Series brings everyday practicality together with clever, innovative features. Your feedback helps us understand how this phone can serve different needs based on how it’s used. We’re delighted the A16 5G is part of your daily routine, and we’re excited to keep improving and bringing more value to our wonderful Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you so much for sharing your thoughts on the Galaxy A16 5G! We’re truly grateful you highlighted its accessibility. While this model doesn’t include the advanced AI features yet, you’ll still find smart functionalities that can genuinely enhance your experience, even if they aren’t in daily use. The Galaxy A16 5G is designed to combine all the essential smartphone features with the power of 5G, making it simple and enjoyable to stay connected. It’s fantastic to hear you’ve explored the camera and main features; many users appreciate how the A Series brings everyday practicality together with clever, innovative features. Your feedback helps us understand how this phone can serve different needs based on how it’s used. We’re delighted the A16 5G is part of your daily routine, and we’re excited to keep improving and bringing more value to our wonderful Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US