Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,183 Reviews)
Rating breakdown 5,183 reviews
5 Stars
3,207
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
148
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
2
Battery life is good on phone but that's about all
on August 19, 2025
Posted by: Pandabear
[This review was collected as part of a promotion.] Galaxy AI amazing helpful always finds what you're looking for but the phone itself constantly shutting off constantly crashing changing to other apps while you're in the middle of doing something freezing up stalling not happy at all with this phone camera is okay but that's about it
Value
2
Response from Samsung USBy R&R, August 20, 2025
Hola Pandabear,
Thank you for sharing your experience with your Galaxy A16 5G. If you're having concerns with apps freezing or crashing, even after updates, there are a few things you can try to fix the problem. Clearing the app cache, checking app compatibility with your device, rebooting your device, optimizing its performance, uninstalling and reinstalling the app, and checking for additional updates are all options that may help. Please find out more by reviewing the online article linked below. Thank you for your review, and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A16 5G. If you're having concerns with apps freezing or crashing, even after updates, there are a few things you can try to fix the problem. Clearing the app cache, checking app compatibility with your device, rebooting your device, optimizing its performance, uninstalling and reinstalling the app, and checking for additional updates are all options that may help. Please find out more by reviewing the online article linked below. Thank you for your review, and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on August 19, 2025
Posted by: Mjizzle
[This review was collected as part of a promotion.] Ever since i switched from my old phone to this phone, ive had no complaints. I love this phone! It has made my home and work life easier. The Galaxy AI feature has saved me countless times when im working to help me search for exactly what i need. Its fast and always dependable. I had such an amazing experience with my phone that i bought my fiance the exact same one!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
GREAT 📸 PICTURE Phone
on August 19, 2025
Posted by: LadyBelin
[This review was collected as part of a promotion.] I actually have Samsung A15...but I didn't see an option for that. Im looking to upgrade to a better phone like A16 for the AI effect. This phone A15 is great on picture taking.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Works as good as an expensive phone
on August 19, 2025
Posted by: SassyLassy
[This review was collected as part of a promotion.] Galaxy AI is an amazing product. I use my phone for everything!! Gaming, videos, pictures, look up products, shopping, recipes, and many many other things!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is a good phone
on August 19, 2025
Posted by: Miguel23334
[This review was collected as part of a promotion.] This phone is of the best in performance 100% recommended
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Product is Easy To Use
on August 19, 2025
Posted by: LunarSketchiesOnTumblr
[This review was collected as part of a promotion.] I use my Samsung device to help with home, work, and school. At home, I can use Galaxy AI to call my parents while my hands are busy with something else. At work, I can quickly double tap the screen to see the time while multitasking. At school, I use the double window feature to multitask between apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like the phone overall
on August 19, 2025
Posted by: 1w11tch
[This review was collected as part of a promotion.] I use my phone for calling texting watching videos and more
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've owned, A16 5g
on August 19, 2025
Posted by: Blackdove2354
[This review was collected as part of a promotion.] This is without a doubt the best phone I've ever owned, its super fast, reliable, and very customizable!, there are features on it that no other phone has, I love this phone best investment I've made yet!, thank you Samsung for creating this phone and all the features on it!!!
Value
5
Written by a customer while visiting Samsung US