Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,183 Reviews)
Rating breakdown 5,183 reviews
5 Stars
3,207
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
5
Excellent phone
on August 14, 2025
Posted by: SamsungChic
[This review was collected as part of a promotion.] I think for the price my A16 is an excellent & most definitely would refer someone to it. Thank you
Value
5
Response from Samsung USBy R&R, September 12, 2025
Howdy Samsungchic, Thank you for recognizing the Galaxy A16 5G as an excellent device. From its reliable performance to its versatile features, it’s designed to meet everyday needs easily. Hearing your confidence in recommending it shows how well it’s meeting expectations. We appreciate you choosing Samsung as your preferred brand. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Great visual but...
on August 14, 2025
Posted by: Insearchofnononsence
[This review was collected as part of a promotion.] The samsung galaxy has outstanding visual quality but the touchscreen on occation takes you to other plases on its own; with no touch whats so ever. Then i lose where and what i was doi n g in the first place and have to start all over from the beginning. Then "Galaxy Al" keeps interrupti g even after its turned of in settings
Value
3
Response from Samsung USBy R&R, August 15, 2025
Hello Insearchofnononsense,
We’re happy to hear you’re loving the vibrant display of the Galaxy A16 5G! Its bright and immersive screen is here to make everything from streaming your favorite shows to browsing your content more fun and engaging. Although the Galaxy A16 doesn’t include Galaxy AI, it still offers helpful AI-powered tools like Google Assistant and Gemini, which you can easily customize in settings to match your preferences. Plus, with One UI for smooth navigation and Device Care to keep everything running perfectly, it’s designed to give you a seamless experience balancing stunning visuals with quick, efficient performance. It’s truly a reliable Galaxy model that fits well into many different lifestyles. Thanks for being part of the Samsung family!
-Ty
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We’re happy to hear you’re loving the vibrant display of the Galaxy A16 5G! Its bright and immersive screen is here to make everything from streaming your favorite shows to browsing your content more fun and engaging. Although the Galaxy A16 doesn’t include Galaxy AI, it still offers helpful AI-powered tools like Google Assistant and Gemini, which you can easily customize in settings to match your preferences. Plus, with One UI for smooth navigation and Device Care to keep everything running perfectly, it’s designed to give you a seamless experience balancing stunning visuals with quick, efficient performance. It’s truly a reliable Galaxy model that fits well into many different lifestyles. Thanks for being part of the Samsung family!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
1000 affective
on August 14, 2025
Posted by: Roscoe
[This review was collected as part of a promotion.] Man this phone is like Popeyes chicken. The. Sĥzźznnnettss.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
I am not happy with my upgrade
on August 14, 2025
Posted by: 2bodies4life
[This review was collected as part of a promotion.] I have had nothing butbproblems with this device it freezes up all the time has a lag when playing games and the volume is horrible
Value
1
Response from Samsung USBy R&R, August 15, 2025
Hello 2bodies4life,
Thank you for sharing your experience with the Galaxy A16 5G. This model features a bright display, reliable 5G connectivity, and a sleek design built for everyday use. For gaming and multimedia, the Galaxy A16 5G comes with Device Care optimization tools and Game Booster, designed to improve performance and reduce lag so you can focus on your play. Audio settings can also be customized with Dolby Atmos for richer, more immersive sound, whether you’re gaming, streaming, or listening to music. Together, these features help create a balanced experience that combines style, performance, and practicality for daily use. Thank you for being part of the Samsung family.
-Ty
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Thank you for sharing your experience with the Galaxy A16 5G. This model features a bright display, reliable 5G connectivity, and a sleek design built for everyday use. For gaming and multimedia, the Galaxy A16 5G comes with Device Care optimization tools and Game Booster, designed to improve performance and reduce lag so you can focus on your play. Audio settings can also be customized with Dolby Atmos for richer, more immersive sound, whether you’re gaming, streaming, or listening to music. Together, these features help create a balanced experience that combines style, performance, and practicality for daily use. Thank you for being part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
I love everything everything about my Saamsung dev
on August 14, 2025
Posted by: Cwilll
[This review was collected as part of a promotion.] I use my device to stream movies and TV shows and to play games.
Value
5
Response from Samsung USBy R&R, September 12, 2025
We’re excited to hear how much you’re enjoying your Galaxy A16 5G, Cwill! Streaming, gaming, and entertainment are such a big part of daily life, and this device was built to handle it all with smooth performance and reliable connectivity. Your experience shows how versatile Galaxy devices are in keeping both entertainment and productivity in perfect balance. Thank you for choosing Samsung. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
My new Galaxy A16 5G is solid, feature-rich
on August 14, 2025
Posted by: TechFan25
[This review was collected as part of a promotion.] I am incredibly impressed with the Galaxy A16 5G. The display is vibrant, making all my videos and games look great, and the battery life is outstanding—I can easily get through a full day on a single charge. The camera takes clear, sharp photos, and I've been experimenting with the new Galaxy AI features for photo editing, which has been a lot of fun. I also appreciate the smooth performance and the commitment to long-term software updates. This phone truly offers a premium experience without the premium cost.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Galaxy A16. I have had no problems it
on August 14, 2025
Posted by: Kween88
[This review was collected as part of a promotion.] I use my Samsung A16 to do everything that I able to do.makeandrecieve calls and text msi ternetsurfing tap to pay a dwatch movement play internet gambling and re ie e and send email
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Its ok for needing a phone fast
on August 14, 2025
Posted by: Phonechallenged
[This review was collected as part of a promotion.] The galaxy AL saves me alot of time and frustration. There's a lot of duplicate apps that are just overwhelming
I'm not anticipating having this one for very long. But it works. Just a learning curve for new phone
I'm not anticipating having this one for very long. But it works. Just a learning curve for new phone
Value
3
Response from Samsung USBy R&R, August 18, 2025
Good day to you,
We enjoy hearing about your Galaxy A16 5G experience. These devices are known for their user-friendly design and smart multitasking. If something feels off, like duplicated apps, it usually means it's time to perform a software update. Software updates are like oil changes and tune-ups for your phone or tablet; they keep everything running smoothly. They also enhance the user interface, improve security, and fix minor bugs. We recommend updating your software whenever a new version is available to keep your device in top shape. To check for updates, swipe down from the top right corner of the screen and tap the Settings icon. Select "Software update" or "System updates," then tap "Download and install" or "Check for updates." If an update is available, it will download automatically—tap "Download now" if prompted. Follow the on-screen instructions to complete the update. More information about software updates will be linked below. We're glad you’re part of the Galaxy journey and happy to have you in the Samsung community.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
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We enjoy hearing about your Galaxy A16 5G experience. These devices are known for their user-friendly design and smart multitasking. If something feels off, like duplicated apps, it usually means it's time to perform a software update. Software updates are like oil changes and tune-ups for your phone or tablet; they keep everything running smoothly. They also enhance the user interface, improve security, and fix minor bugs. We recommend updating your software whenever a new version is available to keep your device in top shape. To check for updates, swipe down from the top right corner of the screen and tap the Settings icon. Select "Software update" or "System updates," then tap "Download and install" or "Check for updates." If an update is available, it will download automatically—tap "Download now" if prompted. Follow the on-screen instructions to complete the update. More information about software updates will be linked below. We're glad you’re part of the Galaxy journey and happy to have you in the Samsung community.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US