Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,183 Reviews)
Rating breakdown 5,183 reviews
5 Stars
3,207
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
148
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
3
A little slow but it works for what I need
on August 7, 2025
Posted by: Memo4prez
[This review was collected as part of a promotion.] The processer is slow but its to be expected from a lower tier phone overal does exactly what I need it to do
The galaxy AI is a really cool feature and made me fall in love with Samsung after having only iphones
The galaxy AI is a really cool feature and made me fall in love with Samsung after having only iphones
Value
3
Response from Samsung USBy R&R, August 13, 2025
Bonjour Memo4prez,
Thank you for choosing the Galaxy A16 5G! Designed for smooth performance and smart resource management, these phones work quietly in the background to enhance your experience. While this model doesn’t feature the full rollout of Galaxy AI yet, it still comes packed with many intelligent features like Galaxy AI and Google Assistant to make your day easier and more efficient. If you notice any delays or sluggishness, don't worry try using Device Care in your settings to free up storage or see which apps are using extra resources. The Quick optimization tool can help boost your phone's performance by stopping apps that drain lots of battery, cleaning up unused files, scanning for malware, and closing apps running in the background. It's simple and quick to keep your device running smoothly. By going to Settings, swipe to Device Care, and tap Optimize now. When you're done, tap Done. For more helpful tips, check out the online resource linked below. We really appreciate your feedback, as it helps us serve you better! With care, Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for choosing the Galaxy A16 5G! Designed for smooth performance and smart resource management, these phones work quietly in the background to enhance your experience. While this model doesn’t feature the full rollout of Galaxy AI yet, it still comes packed with many intelligent features like Galaxy AI and Google Assistant to make your day easier and more efficient. If you notice any delays or sluggishness, don't worry try using Device Care in your settings to free up storage or see which apps are using extra resources. The Quick optimization tool can help boost your phone's performance by stopping apps that drain lots of battery, cleaning up unused files, scanning for malware, and closing apps running in the background. It's simple and quick to keep your device running smoothly. By going to Settings, swipe to Device Care, and tap Optimize now. When you're done, tap Done. For more helpful tips, check out the online resource linked below. We really appreciate your feedback, as it helps us serve you better! With care, Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone love the camera for a inexpensive de
on August 7, 2025
Posted by: Jason88
[This review was collected as part of a promotion.] I use galaxy AI on this phone every day, really love the feature this device has available, can't wait to get a new model Galaxy. Have used Galaxy devices for years, Galaxy Products are the best love them and I'll never use anything else
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I have been a loyal Samsung user for years and i u
on August 7, 2025
Posted by: QHudson
[This review was collected as part of a promotion.] I really love the new AI feature it has made my life a lot easier and I believe it's making the world smarter lol
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has been wonderful.
on August 7, 2025
Posted by: Girlypop24
[This review was collected as part of a promotion.] I used my device for so many things. It wonderful at streaming movies. I download alot of apps and it's so fast I just love all samsung galaxy products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
More storage than earlier models.
on August 7, 2025
Posted by: Oldbulldog
[This review was collected as part of a promotion.] My Samsung Galaxy A13 had seen better days and it was clear that it was time to get a new phone. It was definitely going to be a Samsung since all my phones had been all the way back to flip phones. The feature that was most important to me was more internal storage. My old phone had no more space available and unused apps were being deleted to make space for new apps and updates. Cost was also a factor in picking out a new phone. After doing some research, I decided to get the Samsung A16 5G. It had 128 Gb of internal storage, which was 2 times what my old phone had. It was also very affordable. I am still learning about some of the new features like Galaxy AI. It can be used in so many ways that I am very excited to explore all it can do. I thought it was to help with searches and to help write messages in different ways. Galaxy AI can do so much more than just that and the possibilities are mind blowing. For now, I enjoy playing games and listening to music with my phone, as well as keeping up with my friends and family on social media. The A16 5G also provides what it takes to stay on top of emails, even making it possible to merge the emails from different providers, such as Yahoo and Gmail, where you can access all of them in one place. I always save a little time to learn more about what the phone can do and about AI. I am always amazed by something new or new ways to do things. The Galaxy A16 5G has turned out to be the perfect phone for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easiest to operate
on August 7, 2025
Posted by: Gigisjeep
[This review was collected as part of a promotion.] Galaxy AL. I've owned several Galaxy products over the years but this one was the absolute easiest one to operate and learn to move around in since I purchased it at a box store. Normally those devices are harder to operate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera
on August 7, 2025
Posted by: Veteranos78
[This review was collected as part of a promotion.] Great phone love it's features especially the camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The features are good
on August 7, 2025
Posted by: Moe43
Expertise:Expert
A very good budget phone I like it easy to use too
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US