Customer reviews from ATT.com
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
3.5
(110 Reviews)
Rating breakdown 110 reviews
5 Stars
47
4 Stars
18
3 Stars
13
2 Stars
9
1 Star
23
59%of customers recommend this product.
(
50 out of
85)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Posted by: JULEO EXPRESS COAST
from FL
Verified Purchase:Yes
didn't like it , never had a samasung before , am pretty sure the other probably more expensive models are better , but this one is pretty complicated to work with
No, I would not recommend this to a friend.
By Samsung, April 28, 2025
Hello there, thank you for sharing your feedback on your Samsung Galaxy A16. We know that new devices take time to learn and align to your usage preferences. We have available online a few resources to assist you with this including the complete manual for your device and our team of experts to answer questions and provide guideance through chat. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
Better than the a15. Which doesnt say a whole lot because almost any phone is better than the a15 lol
Written by a customer while visiting ATT.com
Posted by: GirlTigger
from Fulton, KY
Verified Purchase:Yes
Not the most amazing phone out there, but gets the job done!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
Beautiful
on April 28, 2025
Posted by: Ally52
My dad can't put it down. It's a really great and beautiful mobile phone. It's also very comfortable to use.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
good
on April 29, 2025
Posted by: Maples374
My child is having a great time using it. It can be used to watch videos and attend classes. It's very economical and practical.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Flo Pica
from Moosic Pa
Verified Purchase:Yes
My husband and I love the.
Phones thank you so much
Phones thank you so much
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Fl
Verified Purchase:Yes
Forced into apps that I did not want. You r forcing me to use data in the text messaging app.
No, I would not recommend this to a friend.
By Samsung, May 6, 2025
Hi there Tshab, we appreciate your feedback on your Samsung Galaxy A16. We know the usage of specific apps is very important to you, and we have a troubleshooting guide we recommend using to help you with your desired app functionality. This article is titled "App is crashing or not working on Samsung phone or tablet". Our team of experts is also available through chat if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
The battery dies quick. Freezes up a lot
By Samsung, May 7, 2025
Hi Penny Webster, we appreciate your feedback on your Samsung Galaxy S16. We understand how important your phone is to you every day, and we would love to help you work towards a resolution for your frustrations you mention. We have some great troubleshooting guides for both the battery and freezing titled "Get the most out of your Galaxy phone or tablet battery", "Apps are draining battery on Galaxy phone or tablet", "Galaxy Battery - Optimization", and "Samsung phone or tablet freezes and crashes". Our team of experts is also available through chat if these resources don't help you resolve these matters. Thank you for being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com