Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
4
Could be better. It's slow majority of the time.
on August 4, 2025
Posted by: LilmamiL
[This review was collected as part of a promotion.] My Samsung a16 is very slow..otherwise I love it! I don't want any other Samsung besides this one.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This device has great features.
on August 4, 2025
Posted by: BooBooKitty
[This review was collected as part of a promotion.] I use my device for streaming, gaming and communication.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera is clear, and phone runs smoothly.
on August 4, 2025
Posted by: AngelCaido
[This review was collected as part of a promotion.] I use my phone for gaming and communication with friends and family.
Galaxy AI
Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The A16 galaxy is a great Choice overall.
on August 4, 2025
Posted by: JoKerNpinK
[This review was collected as part of a promotion.] My a16 Galaxy has been a wonderful phone. It's great for gaming and I've used it for work. Storage space is definitely a plus. Durability of the phone is also good. It's also perfect size not too big not too little fits in your back pocket just fine. Galaxy AI is recommended very useful. Samsung will definitely be a lifetime choice of mine personally it's never let me down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This Product is Decent
on August 4, 2025
Posted by: MajesticBeauty
[This review was collected as part of a promotion.] I use this device everyday and it's an okay product for everyday use I like how it runs and doesn't crash.
Value
3
Response from Samsung USBy R&R, August 8, 2025
Hey there MajesticBeauty,
Thanks for sharing your thoughts on the Galaxy A16 5G. It’s great to hear that you’ve been able to rely on it for daily use and that the performance remains steady without crashing. Dependable functionality is at the heart of what the Galaxy A16 5G aims to provide.
The Galaxy A16 5G is thoughtfully designed with day-to-day efficiency in mind, offering smooth operation, essential smart features, and durable performance to help users stay connected and confident throughout their routine.
We appreciate you being part of the Samsung family and taking the time to share your experience.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thanks for sharing your thoughts on the Galaxy A16 5G. It’s great to hear that you’ve been able to rely on it for daily use and that the performance remains steady without crashing. Dependable functionality is at the heart of what the Galaxy A16 5G aims to provide.
The Galaxy A16 5G is thoughtfully designed with day-to-day efficiency in mind, offering smooth operation, essential smart features, and durable performance to help users stay connected and confident throughout their routine.
We appreciate you being part of the Samsung family and taking the time to share your experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A16 5g
on August 4, 2025
Posted by: Peanut
[This review was collected as part of a promotion.] I love this phone and galaxy Ai comes in handy. The battery practically last all day. The screen is perfect to watch movies with the vivid screen. Storage is perfect also. This phone is the reason why I'm a loyal Samsung fan. Did I mention the Dolby system is out if this world
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone does not have enough juice. It is slowf
on August 4, 2025
Posted by: Jmw72103
[This review was collected as part of a promotion.] I do not like galaxy AI because it does things I don't ask it to.
Value
3
Response from Samsung USBy R&R, August 8, 2025
Hey there Jmw72103,
Thank you for sharing your thoughts on the Galaxy A16 5G. We know how important smooth performance and quick response are for everyday use.
While the Galaxy A16 5G doesn't feature Galaxy AI, it does come with smart tools like Device Care for background optimization and battery optimization to help extend battery life. Plus, our One UI enhancements learn from how you use your phone, making your experience more intuitive and efficient.
We really appreciate you taking the time to share your feedback and being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A16 5G. We know how important smooth performance and quick response are for everyday use.
While the Galaxy A16 5G doesn't feature Galaxy AI, it does come with smart tools like Device Care for background optimization and battery optimization to help extend battery life. Plus, our One UI enhancements learn from how you use your phone, making your experience more intuitive and efficient.
We really appreciate you taking the time to share your feedback and being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone, great storage
on August 4, 2025
Posted by: Justshay
[This review was collected as part of a promotion.] I bought my phone a few months ago. I had a galaxy a03. It was a great phone. Still had tons of storage but very little ram. Made the phone slower. But it was still great. I upgraded to a Samsung galaxy a16. It has Galaxy AI on it!! Never used that before but it's kinda neat.
Value
4
Written by a customer while visiting Samsung US