Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,207
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
2
Sooooo bad
on August 4, 2025
Posted by: Samsungluv
[This review was collected as part of a promotion.] Everything about this phone is awful. It freezes and turns off on it's own and drags all the time. I have 4 so no it's not just this one
Value
2
Response from Samsung USBy R&R, August 8, 2025
Ahoy Samsungluv,
Thank you for sharing your thoughts on the Galaxy A16 5G. We really appreciate detailed feedback like yours, it helps us understand what users want most from their devices.
The A16 5G was built to bring everyday essentials to life, with fast 5G connectivity, a bright display, and handy system tools like Device care and Battery optimization to keep everything running smoothly. For those who value a simple, seamless experience across multiple devices, the A Series is designed to deliver an accessible and consistent Galaxy experience.
Please find out more about optimizing your device by checking out the online resource linked below.
Your insights are invaluable in helping us improve the Samsung lineup to meet a variety of needs and expectations.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A16 5G. We really appreciate detailed feedback like yours, it helps us understand what users want most from their devices.
The A16 5G was built to bring everyday essentials to life, with fast 5G connectivity, a bright display, and handy system tools like Device care and Battery optimization to keep everything running smoothly. For those who value a simple, seamless experience across multiple devices, the A Series is designed to deliver an accessible and consistent Galaxy experience.
Please find out more about optimizing your device by checking out the online resource linked below.
Your insights are invaluable in helping us improve the Samsung lineup to meet a variety of needs and expectations.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Does what it needs and is designed to do
on August 4, 2025
Posted by: Mikey8706
[This review was collected as part of a promotion.] Awesome device
Does what it needs to do. Operates with zero lags and recommend for anybody on a budget or just dont wanna spend much money. Love this phone
Does what it needs to do. Operates with zero lags and recommend for anybody on a budget or just dont wanna spend much money. Love this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on August 4, 2025
Posted by: MaggieMay2016
[This review was collected as part of a promotion.] This is absolutely the best phone I have ever owned. The AI system is magnificent. Really has opened a whole new level of doi g things whether looking things up or enhancing photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My galaxy is my life
on August 4, 2025
Posted by: Perfection
[This review was collected as part of a promotion.] My galaxy is definitely a blessing and now that I have been using galaxy AI I'm obsessed with it . It literally helps me in every aspect of my life from scheduling my appointments to helping me with my health.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like how like how its sm
on August 4, 2025
Posted by: Kobethegoat23
[This review was collected as part of a promotion.] I like how its really smart and how u can customize it on ur own
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my A16. Lots of updates. Works smoothly
on August 4, 2025
Posted by: Willowmoon79
[This review was collected as part of a promotion.] Galaxy AI feature is great.
I use my phone for work and research and social media stuff. Galaxy AI makes it so much easier. Great phone.
I use my phone for work and research and social media stuff. Galaxy AI makes it so much easier. Great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the streaming for the grand wilderness
on August 4, 2025
Posted by: Nana75
[This review was collected as part of a promotion.] Gamming and streaming is easy and amazing for all grandchildren to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 4, 2025
Posted by: Bigjimdelo
[This review was collected as part of a promotion.] Galaxy ai is awesome very good phone would definitely recommend
Value
5
Written by a customer while visiting Samsung US