Customer reviews from ATT.com
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
3.5
(120 Reviews)
Rating breakdown 120 reviews
5 Stars
50
4 Stars
20
3 Stars
14
2 Stars
11
1 Star
25
57%of customers recommend this product.
(
54 out of
94)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
1
Very poor performer.
on October 9, 2025
Posted by: GRnKY
Had to return the Samsung A16 due to is extremely slow performance even when all the updates and system tweaks were done. This is due to the low amount of ram (yes, I allowed the extra amount on the SDcard).
In all honesty, Samsung should be embarrassed to make such a poor performer and ATT for selling it.
No, I would not recommend this to a friend.
By Samsung, October 10, 2025
Hi there GRnKY, thank you for taking time out of your day to share your experience of your Samsung Galaxy A16 with us. We know our customers have different needs, wants, and budgets for their chosen device, and we do our best to provide a range of options to align to these differences. We hope you have found a phone that better aligns to your needs and preferences. Please, reach out to us again in the future any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Los Angeles California
Verified Purchase:Yes
Its for my son and he loves it. He loves how it has 128 gb capacity with an optional sd card memory slot too. He also loves the color.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Palm coast florida
Verified Purchase:Yes
Dont care for it but now stuck
No, I would not recommend this to a friend.
By Samsung, February 27, 2025
Hi there Gail biagioni, we appreciate you sharing your thoughts about your Samsung Galaxy A16. We know your phone is invaluable to you for a variety of tasks every day, and we would be happy to help you resolve any frustrations. We recommend reaching out directly to our team of experts through chat. They can work with you one on one to determine what experiencings you are having, and offer options for a resolution. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Customer Rating
5
Would recommend them to everybody for their servic
on March 16, 2025
Posted by: Anonymous
Verified Purchase:Yes
Did remarkable on my order.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Ksykes
from Ma
Verified Purchase:Yes
Clean squared screen edges
Written by a customer while visiting ATT.com
Posted by: Michael Smyre
from Tennessee
Verified Purchase:Yes
Love em they r great phones
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Woodward, Oklahoma 73801
Verified Purchase:Yes
Quality phone at a reasonable price
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: CariP
from Kentucky
Verified Purchase:Yes
Horrible phone. Drop calls screen pops up with whatever it wants, screen dims and brightens on it's own.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com