Customer reviews from ATT.com
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
3.5 out of 5
3.5
(118 Reviews)
Open Ratings Snapshot
Rating breakdown 118 reviews
5 Stars
50
4 Stars
20
3 Stars
13
2 Stars
11
1 Star
24
59%of customers recommend this product. 
(
54 out of 92
)
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Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
1 out of 5
1
Slow and dysfunctional
on January 19, 2026
Posted by: Frdd
from Homewood IL
Verified Purchase:Yes
Outdated model, runs very slow apps log you out when minimized this shouldnt be sold in this country anymore, only bought it as a replacement for my previous phone that was damaged and needed a replacement in a hurry and on a budget.
No, I would not recommend this to a friend.
By SamsungJanuary 20, 2026
Hi Frdd, thank you for your feedback on your Samsung Galaxy A16. We know how frustrating it can be when your device is not meeting your expectations. We have some articles available to assist you in maximizing the speed of your device titled "How to keep your Galaxy phone or tablet from slowing down" and "Samsung phone or tablet freezes and crashes". We also have our team of experts available through chat if you believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth Samsung
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Love samsung
on January 22, 2026
Posted by: Penny98
from Louisiana
Verified Purchase:Yes
Great product. Easy to transfer from old phone
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Samsung Galaxy A16
on January 25, 2026
Posted by: Anonymous
from Alabama
Verified Purchase:Yes
Got it for my mom. She loves it
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Does what I need it for
on January 27, 2026
Posted by: Leon s
Verified Purchase:Yes
I'm enjoying the phone love the size pretty fast for being an older model
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Great phone
on April 8, 2026
Posted by: Mr Bil
from Florida
Verified Purchase:Yes
Easy to use set up was no problem. Size is good. Clarity is really good. Camera take great pics. Price is good for the type of phone.
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Poor instructions
on April 11, 2026
Posted by: Carol 2
from Jacksonville, FL
Verified Purchase:Yes
Poor instructions. Had to consult the web site FAQ for decent direction.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
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