Customer reviews from ATT.com
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
3.5
(120 Reviews)
Rating breakdown 120 reviews
5 Stars
50
4 Stars
20
3 Stars
14
2 Stars
11
1 Star
25
57%of customers recommend this product.
(
54 out of
94)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Posted by: Sammie581
from Arkansas
Verified Purchase:Yes
I had to take the phone to a repair shop the second day because it was locked with no passcode set up. It seems to be a detective phone. I have to factory reset it once also.
No, I would not recommend this to a friend.
By Samsung, May 20, 2025
Hey Sammie581, we appreciate you sharing your thoughts about your Samsung Galaxy A16 with us. We know your phone is invaluable to you for a range of daily tasks. We recommend reaching out to our team of experts any time you experience frustrations. They can help you directly through chat to review all options to resolve your frustrations. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Cdgator
from Spacecoast, Florida
Verified Purchase:Yes
Like the larger size of the Galaxy 16. User friendly. Enjoying my new phone.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: CharityC
Verified Purchase:Yes
It's serves the basics (call, texts, internet), but VERY laggy and slow with multimedia and switching between various apps.
Maybe best for kids or someone that only uses their phone for basic purposes.
Maybe best for kids or someone that only uses their phone for basic purposes.
No, I would not recommend this to a friend.
By Samsung, May 19, 2025
Hey CharityC, we appreciate you sharing your experience of your Samsung Galaxy A16 with us. We would love nothing more than to help you maximize the speed of your device, and recommend using an article we have available titled "How to keep your Galaxy phone or tablet from slowing down". Our team of experts is also available any time if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Sanni
from Los Angeles, CA
Verified Purchase:Yes
Good phone for a novice. I trust the Samsung brand.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Campbell mo
Verified Purchase:Yes
Its not the best it shuts off and on and messed up alot
No, I would not recommend this to a friend.
By Samsung, May 14, 2025
Hi Carla Frederick, thank you for sharing your thoughts about your Samsung Galaxy A16 with us. We understand how important the uninterrupted usage of your device is to you every day. Please, reach out to our team of experts through chat for one on one assistance in resolving this frustration. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
The battery dies quick. Freezes up a lot
By Samsung, May 7, 2025
Hi Penny Webster, we appreciate your feedback on your Samsung Galaxy S16. We understand how important your phone is to you every day, and we would love to help you work towards a resolution for your frustrations you mention. We have some great troubleshooting guides for both the battery and freezing titled "Get the most out of your Galaxy phone or tablet battery", "Apps are draining battery on Galaxy phone or tablet", "Galaxy Battery - Optimization", and "Samsung phone or tablet freezes and crashes". Our team of experts is also available through chat if these resources don't help you resolve these matters. Thank you for being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Fl
Verified Purchase:Yes
Forced into apps that I did not want. You r forcing me to use data in the text messaging app.
No, I would not recommend this to a friend.
By Samsung, May 6, 2025
Hi there Tshab, we appreciate your feedback on your Samsung Galaxy A16. We know the usage of specific apps is very important to you, and we have a troubleshooting guide we recommend using to help you with your desired app functionality. This article is titled "App is crashing or not working on Samsung phone or tablet". Our team of experts is also available through chat if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Flo Pica
from Moosic Pa
Verified Purchase:Yes
My husband and I love the.
Phones thank you so much
Phones thank you so much
I would recommend this to a friend!
Written by a customer while visiting ATT.com