We appreciate you sharing your feedback, Buck. It must have been frustrating to experience reception issues at home, especially when you enjoy how your new phone works and you rely on it daily. We understand how important it is to stay connected and we are here to help and see what we can do to improve your signal so you can get to keep enjoying your phone without interruptions. Please, complete our self- service form: https://www.att.com/get-support/?source=ILC208383817, so that our experts can contact you and find a fix for your reception as soon as possible.

In the meantime, here are some steps you can take to troubleshoot and potentially resolve the problem:
1.Restart Your Device: A simple restart can often fix minor bugs and reconnect your phone to the network.
2.Check Signal Bars: Ensure that your signal bars are not too low. If you're indoors, try stepping outside to see if the signal improves.
3.Airplane Mode: Make sure Airplane Mode is turned off, as it can block all calls and prevent your phone from connecting to the network.
4.SIM Card Issues: Reinsert the SIM card or try using a different SIM card to rule out any SIM-related problems.
5.Network Settings: Check your network settings to ensure they are correctly configured.
6.Software Updates: Ensure your phone's software is up to date, as outdated software can cause network issues

7.If these steps do not resolve the reception issue, you may need to contact Samsung Support or your carrier for further assistance.