Customer reviews from ATT.com
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
3.5
(120 Reviews)
Rating breakdown 120 reviews
5 Stars
50
4 Stars
20
3 Stars
14
2 Stars
11
1 Star
25
57%of customers recommend this product.
(
54 out of
94)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Posted by: Anonymous
Verified Purchase:Yes
Excellent and good quality
Written by a customer while visiting ATT.com
Posted by: Noeel
from San marcos ca
Verified Purchase:Yes
It feels very premium material
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Bear Delaware
Verified Purchase:Yes
My grandson loves it. Says it works better than his old phone.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Grandma Love
from WV
Verified Purchase:Yes
Not worth what you pay for. Very cheap made. Think it may have had defect when purchased. It had case on it and grandson dropped it and it shattered. Mind you, he is a short little dude.
No, I would not recommend this to a friend.
By Samsung, June 3, 2025
Hello Grandma Love, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy A16. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We also offer extended warranty options on eligible devices where certified technicians will take care of accidental drops and spills, as well as screen repairs and mechanical breakdowns. If you would like to share any other feedback with us or if you would like further assistance, please do not hesitate to reach out to Support at your earliest convenience. Thank you for being a treasured Samsung customer. - Debra
Written by a customer while visiting ATT.com
Posted by: Jus8
Verified Purchase:Yes
Not really to happy with this phone
By Samsung, May 27, 2025
Hey Jus8, we appreciate your feedback on your Samsung Galaxy A16. We know how frustrating it can be to have the pop-ups you mention interrupting your usage. We have an article available online to assist you with the pop-ups titled "Get rid of pop-up ads on your Galaxy phone". We also have our team of experts available to assist you if this experience continues or you have additional matters causing frustration. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Anonymous
from AL
Verified Purchase:Yes
it lags real bad. regret this purchase. i have never had a samsung that bad until now.
No, I would not recommend this to a friend.
By Samsung, May 27, 2025
Hey Elishagarner, thank you for your feedback on your Samsung Galaxy A16. We know how valuable your phone is to you every day, and we have some resources available online to help you maximize the speed of your device, and your experience overall. We recommend the articles titled "How to keep your Galaxy phone or tablet from slowing down" and "Galaxy phone or tablet's screen is frozen or responds too slowly". We also have our team of experts and full device manual available to offer additional assistance and align the device to your usage needs. Thank you for being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: ToshaB
from Louisiana
Verified Purchase:Yes
Sometimes it has a little clitch but nothing too serious.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Don Gull
from Woburn Ma.
Verified Purchase:Yes
I bought online thinking this was a good size, but it's too big ,and cluncky , can't even fit in a pocket ,and very heavy
No, I would not recommend this to a friend.
By Samsung, May 22, 2025
Hi Don Gull, thank you for sharing your thoughts about your Samsung Galaxy A16 with us. We understand how important the ease of carrying your device is to you every day. We do our best to provide full specs of all devices online to help you select the best possible device for your usage needs and preferences. We hope you'll reach out to us again in the future if you ever have questions, or would like to share additional feedback. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com