Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
4
Good simple affordable
on December 5, 2025
Posted by: TundraXPGuy
[This review was collected as part of a promotion.] Love the size and simplicity of the phone. I do notice sometimes the phone will lag and freeze up when texting or navigating through a web site. I restart it daily. Pretty happy with the phone for what I paid for it.
Value
4
Response from Samsung USBy R&R, February 12, 2026
Hey there TundraXPGuy,
Thank you for sharing your thoughts on the Galaxy A16 5G. We’re pleased to hear you appreciate its size, simplicity, and overall ease of use. Designing accessible devices that feel comfortable and reliable is central to our approach. If your device lags or slows down, the Device Care feature can help maintain smooth performance. It provides insights into your battery, storage, and RAM and lets you automatically optimize your phone or tablet for better performance. The Quick Optimization feature detects apps that drain excessive battery, clears unnecessary files, scans for malware, and closes background apps; all with just a few taps. To optimize your device, go to Settings, swipe to and tap Device Care, then select "Optimize now" and tap Done. This simple process helps you enjoy a smoother experience. For more tips on maintaining your device, please refer to our online guide linked below. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your thoughts on the Galaxy A16 5G. We’re pleased to hear you appreciate its size, simplicity, and overall ease of use. Designing accessible devices that feel comfortable and reliable is central to our approach. If your device lags or slows down, the Device Care feature can help maintain smooth performance. It provides insights into your battery, storage, and RAM and lets you automatically optimize your phone or tablet for better performance. The Quick Optimization feature detects apps that drain excessive battery, clears unnecessary files, scans for malware, and closes background apps; all with just a few taps. To optimize your device, go to Settings, swipe to and tap Device Care, then select "Optimize now" and tap Done. This simple process helps you enjoy a smoother experience. For more tips on maintaining your device, please refer to our online guide linked below. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Posted by: Eddy
Verified Purchase:Yes
Google message is terrible put the samsung messages back
Written by a customer while visiting Samsung US
Customer Rating
4
This Phone is overall a great phone !
on December 5, 2025
Posted by: CasinoJoe
[This review was collected as part of a promotion.] This phone has something for everyone whether it be taking good pics to watching videos or whatever it maybe..The AI is a new great feature it can help in many different ways..I personally use my phone for work I do Doordash it does everything I need it to do and more I use the long lasting battery working after work I enjoy it watching and streaming videos on youtube..I also use it to take pictures of my family and my dogs it has great space for memorie and what ever your heart may desires. I would love to beable to afford one of Samsungs best phones until then this will work for now..
Value
4
Response from Samsung USBy R&R, February 10, 2026
Hey there CasionJoe,
Thanks for providing such a detailed overview of your Galaxy A16 5G usage. It’s wonderful to hear it handles your workday, supports your streaming needs, and captures special moments with family and pets. The combination of battery longevity, useful smart features, and consistent daily performance makes the Galaxy a reliable choice for a wide range of lifestyles. We value your choice of Samsung and appreciate you sharing your genuine experience with the community.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thanks for providing such a detailed overview of your Galaxy A16 5G usage. It’s wonderful to hear it handles your workday, supports your streaming needs, and captures special moments with family and pets. The combination of battery longevity, useful smart features, and consistent daily performance makes the Galaxy a reliable choice for a wide range of lifestyles. We value your choice of Samsung and appreciate you sharing your genuine experience with the community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
great screen, good size, accept newest android V.
on December 5, 2025
Posted by: Mohaned
[This review was collected as part of a promotion.] Samsung A15 is very nice and easy at use with a strong screen and fast charging
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the awesome features
on December 5, 2025
Posted by: George
[This review was collected as part of a promotion.] Awesome phone with A1 that helps with everything I need to know or don't know how. I use phone for streaming and daily tasks, reminders, taking notes, etc. I utilize the calendar to keep track of appointments, birthdays, etc.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on December 5, 2025
Posted by: Mokinmike
[This review was collected as part of a promotion.] Great for streaming games. Really good at being used as a tool.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I hav only had one issue with my a16 I keep brakin
on December 5, 2025
Posted by: Crazyk5150
[This review was collected as part of a promotion.] Don't use Ai
Use it for personal use
The camera is amazing
Value
4
Response from Samsung USBy R&R, February 13, 2026
Hey there Crazyk5150,
Thank you for taking the time to share your thoughts. The Galaxy A16 5G is built to support both creativity and everyday use, and it’s great to hear that the camera continues to stand out for you. We appreciate you sharing what matters most in your experience. Thanks for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for taking the time to share your thoughts. The Galaxy A16 5G is built to support both creativity and everyday use, and it’s great to hear that the camera continues to stand out for you. We appreciate you sharing what matters most in your experience. Thanks for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
I love this great tool
on December 5, 2025
Posted by: Linser
[This review was collected as part of a promotion.] The Galaxy AI tool works perfectly well for me.
I really love and enjoy using my Galaxy A16 5G for playing games and watching movies, streaming music videos and and social networking.
I really love and enjoy using my Galaxy A16 5G for playing games and watching movies, streaming music videos and and social networking.
- *Display*: 6.7-inch AMOLED screen with 90Hz refresh rate, offering vibrant colors and smooth visuals
- *Battery Life*: Decent battery life, lasting a full day with moderate use
- *Camera*: Solid primary camera, taking good photos in daylight, but struggles in low light
- *Software Updates*: Impressive 6-year update guarantee, ensuring long-term security and feature updates
- *Value*: Great price point.
- *Battery Life*: Decent battery life, lasting a full day with moderate use
- *Camera*: Solid primary camera, taking good photos in daylight, but struggles in low light
- *Software Updates*: Impressive 6-year update guarantee, ensuring long-term security and feature updates
- *Value*: Great price point.
Value
5
Written by a customer while visiting Samsung US