Customer reviews from turbotax.intuit.com
TurboTax - Premier Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(7,018 Reviews)
Rating breakdown 7,018 reviews
5 Stars
3,806
4 Stars
1,396
3 Stars
837
2 Stars
448
1 Star
531
Customer Reviews for TurboTax - Premier Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
4
Some issues with the framing of certain questions
on February 24, 2026
Posted by: killer question
from Texas
This question is poorly worded and almost led me to file a very inaccurate tax return:
"Are you a U.S. citizen who lived abroad in one of these countries in 2025?"
I identified as a U.S. citizen, and selected "Yes" for me and my wife. I only caught it after reviewing the entire return in the forms. Technically teh question is correct, but it is very poorly phrased.
"Are you a U.S. citizen who lived abroad in one of these countries in 2025?"
I identified as a U.S. citizen, and selected "Yes" for me and my wife. I only caught it after reviewing the entire return in the forms. Technically teh question is correct, but it is very poorly phrased.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is not friendly
on February 24, 2026
Posted by: EPCC
from California
Too expensive. It does not give you an option to save PDF to your computer on brand new 2025 MacBook 15. It says "print" but not "save PDF"
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax
on February 24, 2026
Posted by: Turbo Tax Tim
from ca
The software is good, and so far things seem to be working.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
DON'T trust imports!
on February 24, 2026
Posted by: Martha G3
from OH
I have used and loved TurboTax for over 20 years, recommending it and teaching others how to do their taxes using this software. This year, I was quite disappointed. Data was left out of imported records - almost all financial investment imports. Had I not reviewed in depth each form, I may not have noticed and had real trouble with the IRS for under reporting. It took so much time to go back, login to each account again, save and print 1099s to manually add missing data for most 1099s. It also retained the Investment 1099s from last year rather than updating so I had to go back and figure out what forms needed to be deleted. The HSA import didn't correctly bring in distributions as qualified non-taxable and never asked for review which would have resulted in taxable income rather than non-taxable. My lack of trust in the product had me reviewing every single document and line item from my tax forms and return to ensure accuracy. This was definitely not worth the money spent and took much, much more time than it should have.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Very difficult to start a second return
on February 24, 2026
Posted by: KS_45
from Ohio
I was trying to start a second return and it was difficult and time consuming to start the second one.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My views
on February 24, 2026
Posted by: Not sure of it
from Oregon
Was very compilated this year having to get windows. also getting the program to download was so hard was about to forget using turbo tax after using this program for over10 years. i hope next year is better With the problems this year was hard to give a high rating.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!
on February 24, 2026
Posted by: Jesana
from FL
Excelent! Trabajar con Turbo Tax es aprender y ir de l mano en todo momento, descartando detalle todas las posibles implicaciones en mi declaración.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Extremely disappointed
on February 25, 2026
Posted by: SallyMG
from NY
By far, the most difficult and disappointing experience I have had in the over 10 year period that I have used Turbotax. The push to online usage is so obviously meant to increase what is an unclear, more expensive cost structure that it feels almost like a scam. This version of Home and Business is second only to the Business version I had to also use in the past which was virtually more of a hindrance than an aid. There even appear to be some obvious glitches. Out of nowhere, a Canadian retirement information screen came up after I had chosen none was required - and then it had to be deleted. Part of my 1099-INT was duped - and both had to be deleted. My discouragement with the desktop version this year is not going to encourage me to transition to online at a higher price - it is sadly encouraging me to look to a competitor. If I needed to pay a professional, I would do so with a non-virtual person.
Written by a customer while visiting turbotax.intuit.com