Customer reviews from turbotax.intuit.com
TurboTax - Premier Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(7,018 Reviews)
Rating breakdown 7,018 reviews
5 Stars
3,806
4 Stars
1,396
3 Stars
837
2 Stars
448
1 Star
531
Customer Reviews for TurboTax - Premier Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
4
TurboTax Works Very Well
on February 23, 2026
Posted by: DaphneDL
from Colorado
I still check tax-related questions to the IRS government Website, as AI has proven in the past to not always be completely correct.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
omg /love turbo tax
on February 23, 2026
Posted by: Er S
from ga
everything is awesome about the software and the representives
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Problems with Schedule F, lines 4a and 4b.
on February 23, 2026
Posted by: TJ2026
from North Dakota
Regarding the 1099-G form for agricultural program payments under Farm Income (Schedule F, line 4a.), there needs to be a question asked as to how much is taxable in order for TurboTax to properly transfer the amount to line 4b. Without this, TurboTax failed to include the 1099-G amount as taxable farm income. This resulted in a lot of time spent deleting and re-entering the 1099-G, thinking it was an failture on our part to enter it correctly.
The TurboTax AI chat incorrectly told me that I could not modify the actual form Schedule F in the desktop version of 2025 Home and Business. So I didn't even give that option any further consideration. The chat could not answer my question. I asked to speak to someone and was told I would have to call the customer service number. I called on my landline and waited on hold for a whole hour to speak to someone. The representative answered, I explained my problem, asked if I could modify the Schedule F form directly and was told I could not. Then the call got garbled and I was disconnected. So frustrating.
I resorted to asking Google and read a response that suggested I COULD modify the actual Schedule F form in the 2025 Home and Business desktop version.
The toolbar area above the olive green tab area is so light and greyed out that it is difficult to see or notice. We finally figured out that we could click into the forms (a grey out icon of a document). We manually made the correction, entering the 1099-G amount in Schedule F, line 4b.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Not compatible with Older Windows versions.
on February 23, 2026
Posted by: Ron from Hawaii
from HI
not very good for those with an older version of Windows.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!
on February 23, 2026
Posted by: Old Tax Wizard
from Wisconsin
Because I am self-employed, I find Turbo Tax to be very user friendly, easy to use and accurate. I give it the data necessary per questions asked, and the software takes care of the rest. Thank you for keeping this product bug free. Turbo Tax is a big helping hand during tax season. A reassuring factor is having tax advice is there if I need it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
User Friendly
on February 23, 2026
Posted by: Susie2626
from Louisiana
I've been using using Turbo Tax for about 13 years. It is very user friendly and accommodating.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Easy to Use.
on February 23, 2026
Posted by: Stick01
from Texas
Been using Turbo Tax for 24 years. Great product!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No Headaches!
on February 23, 2026
Posted by: Anonymous
from Vancouver, WA
Everything was straightforward and the answers were easy to read and understand! I was able to file quickly and with no headaches!
Written by a customer while visiting turbotax.intuit.com