Customer reviews from turbotax.intuit.com
TurboTax - Premier Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(7,022 Reviews)
Rating breakdown 7,022 reviews
5 Stars
3,808
4 Stars
1,397
3 Stars
838
2 Stars
448
1 Star
531
Customer Reviews for TurboTax - Premier Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
4
Problem with drop-down menu for card
on February 23, 2026
Posted by: Cantor98
from New Jersey, NJ
There is a problem with the drop-down menu for the month of card expiration date in the payment phase for the state charge for e-filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good Software-ridiculous fees
on February 23, 2026
Posted by: MLSBLS
from NM
I think I'm supposed to get a free state filing with TurboTax, then it tells me I have to pay $25 PLUS a $40 processing fee! Unbelievable after I spent $120 for the software to begin with.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
not so much this year
on February 23, 2026
Posted by: David H P
from Virginia
I have been using turbotax for years. This year, the changes were a real problem. Not good. at all.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Confidence in TurboTax
on February 23, 2026
Posted by: cjeffers33
from Tennessee
Easy to file for the entire family. Confidence that it will be up to date and find every option that will get a good return. Always a few changes from year to year, but easy to search for the information needed to get where I need be and use the correct forms.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good product, make things easier.
on February 23, 2026
Posted by: Flek
from Virginia
Entry format good and able to review forms easily. Makes the whole process easier.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Requested Review
on February 23, 2026
Posted by: Filing Tax Rating
from Pa
I tried doing my taxes 'on-line', this was confusing....I spent two days filling out forms only to find out that I could not do my 'Business' on line. Called Turbotax 'help' line and the agent was very nice and explained to me why I could not do on line.....i had purchase "Home and Business" and downlond to my PC. It was much easier when I would buy Turbo Tax on a disc.....that made more sense.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
removal of it's deductible
on February 23, 2026
Posted by: 2025 lacking
from california
I am greatly disappointed that it's deductible is no longer available in the application. It made entering my return much more difficult.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is reliable and easy. I had been using i
on February 23, 2026
Posted by: Medical Practice
from NJ
Turbo Tax is reliable and easy. I had been using it for years.
Written by a customer while visiting turbotax.intuit.com