Customer reviews from turbotax.intuit.com
TurboTax - Premier Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(7,032 Reviews)
Rating breakdown 7,032 reviews
5 Stars
3,814
4 Stars
1,400
3 Stars
839
2 Stars
448
1 Star
531
Customer Reviews for TurboTax - Premier Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is an excellent tool for filing taxes
on February 21, 2026
Posted by: Anonymous
from NORTH CAROLINA
Again this year I had a very good experience again this year
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best
on February 21, 2026
Posted by: bearlease
from Riverdale, MD
I've used Turbo Tax for a long time and this is only the 2nd year for my granddaughters taxes but I still love to use Turbo Tax for all of my families taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TRUSTWORTHY FOR OVER 20 YEARS!!
on February 21, 2026
Posted by: 1JNB
from LOUISIANA
I HAVE USED TURBO TAX TO FILE MY TAXES FOR OVER 20 YEARS. I COMPLETELY TRUST THE PRODUCTS SUGGESTIONS FOR CORRECT FILING.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
You cannot properly charge to credit card.
on February 21, 2026
Posted by: SuperFrustrated2026
from MA
Turbo tax has user interface problem. At the end when we try to file our state tax return, it does not ask us to enter our credit card. Instead, it asks us to enter our billing address. The dialog box is too big so we cannot see the action button at the bottom. The credit card does not go through and we don't know why and don't know how we can correct it.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax 2025 Not As Good As 2024
on February 21, 2026
Posted by: NT12345
from Hawaii
I've used turbotax for years and was a little disappointed this year. The download from my financial institution was glitchy and it took 3 attempts to get it downloaded correctly. Also, when I ran error check, several errors were flagged but I had to search for the individual forms to make the corrections. I should be able to do that from the input pages if it is input that I need to make rather than have to find the correct form to make the correction.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax Business is great W-2's & 1099's
on February 21, 2026
Posted by: Teresa190
from Washington
I appreciate that last year's information populates over, such a time saver. I would recommend it to anyone with tax reporting experience. Some of the explanations need to be better explained in layman's terms, some are still confusing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2025 Version is buggy when updating
on February 21, 2026
Posted by: Donward
from CA
Downloaded product failed to start after an update of the software. Had to uninstall and reinstall twice to recover functionality. Otherwise it would have been a 5-star review. The
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Stupid Requirements
on February 21, 2026
Posted by: Taxes2025_1234567890
from VA
I absolutely HATE that I need to have an account to use Turbo Tax. I don't want an account, I want no part of my taxes being online (beyond e-file). I detest the fact that an account is required. Furthermore, there is no justifiable to require Windows 11. This must be collusion between Intuit & Microsoft. While I managed to workaround to the Windows 11 requirement, it's yet another completely unnecessary hoop I have to jump through.
Written by a customer while visiting turbotax.intuit.com