Customer reviews from turbotax.intuit.com
TurboTax - Premier Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(7,032 Reviews)
Rating breakdown 7,032 reviews
5 Stars
3,814
4 Stars
1,400
3 Stars
839
2 Stars
448
1 Star
531
Customer Reviews for TurboTax - Premier Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on February 21, 2026
Posted by: KJNEA
from New York
It's an easy program to use. I get clear concise answers to my questions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Slow to update Forms
on February 21, 2026
Posted by: anytown usa
from ma
This year forms were late in being updated, this made filing cumbersome. Some forms didn't generate even with a phone call assistance.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent, dependable product
on February 21, 2026
Posted by: Randy910
from MI
Accurate, dependable, love importing last year's data
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax ROCKS!
on February 21, 2026
Posted by: Big Daddy Chevy SS454
from North Dakota
Been using Turbo Tax for many years. Wouldn't want to use anything else. It's nice to be able to populate my current years return with past information instead of having to start over every year. One recommendation would be to allow for the option to call a Turbo Tax representative and ask a question without having to pay to do it. Even if you were limited to a certain number of questions that would be okay. Sometimes with all the changes it would be nice to be able to know you are a phone call away.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Beware. Unresolved calculation error(s).
on February 21, 2026
Posted by: CheckTwice
from South Carolina
I identified a material calculation error (a Schedule A double deduction erroneously populated by TurboTax). I tried calling TurboTax to advise of the error. After 40 minutes on hold, I was then transferred to "Technical" so they could help me with my "user" error. It was evident there was no comprehension that TurboTax had the calculation error. My call was then dropped. There was no call back even though that information was collected at the beginning of the call.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not an easy program to navigate as in past years.
on February 21, 2026
Posted by: Jezabel 2
from Indiana
HAVE USED TURBO TAX FOR MANY YEARS. THOUGHT THE PROGRAM (2025) HOME AND BUSINESS WAS NOT EASY TO NAVIGATE. IT APPEARED TO ME THE PROGRAM WAS DESIGNED SO MOST INDIVUALS WOULD HAVE HAD TO CONTACT TURBO TAX FOR HELP OR TO SIGN ON FOR PAID ADVICE. VERY POOR PROGRAMING.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy to work follow.
on February 21, 2026
Posted by: Grandma Christie
from Michigan
I have used Turbo Tax for several years as I have found the software to be easy to follow and can find answers to any questions easily.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax Import option
on February 21, 2026
Posted by: NG90
from Indiana
Turbotax is great. My only complaint is that I have to manually input partnership K1 data into Turbotax personal, even though Turbotax Business created the partnership K1. There should be a seamless option for Turbotax Personal to import a K1.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com