Customer reviews from turbotax.intuit.com
TurboTax - Premier Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(7,043 Reviews)
Rating breakdown 7,043 reviews
5 Stars
3,816
4 Stars
1,402
3 Stars
843
2 Stars
449
1 Star
533
Customer Reviews for TurboTax - Premier Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
The Only Tax Software I Use!
on February 20, 2026
Posted by: GoNukes
from Idaho
While it may not be perfect, it's pretty close! I have been using TurboTax for decades. It steps you through the process and allows you to look at tax code, get help, look at the forms along the way, and in general makes tax preparation something the little guy can do. Thanks TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best.
on February 20, 2026
Posted by: Anonymous
from Ohio
Have used Turbo Tax for years and can't imagine a better experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Buyer be ware this isn't the turbo tax you used to
on February 21, 2026
Posted by: terrible horrible
from NC
The worst turbo tax has been in 20 years! They took out features!!! Horrible! Will not buy again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax makes taxes easy
on February 21, 2026
Posted by: rgallo1351
from Florida
Easy to use. Works well with Quicken. Refunds come quickly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Sneaky fees
on February 21, 2026
Posted by: Long time TurboTax User99
from Minnesota
I found the handling of K1 forms clumsy as I had to review forms to get the guided step to appear.
Finally, I'm very frustrated to get to the end of the filing and find substantial fees are quirked even though I bought the "free" filing version of the program.
Finally, I'm very frustrated to get to the end of the filing and find substantial fees are quirked even though I bought the "free" filing version of the program.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
getting old and still buggy
on February 21, 2026
Posted by: wild bill 1970
from new york
turboitax crashes and failsto startup reliabily in windows 11 environment. speciifcally it creates files during opening that begin with an invalid character per onedrive and other syncing systems.
The interface on startup is the same as years ago and is just boring fails to provide the why it takes so long. checking is slow even with a 1g internet line.
Had to reload again this year and the analysis and advise tab is unhelpful.
The interface on startup is the same as years ago and is just boring fails to provide the why it takes so long. checking is slow even with a 1g internet line.
Had to reload again this year and the analysis and advise tab is unhelpful.
I need to evaluate next years taxes and it does not allow to do planning. ie ss increases by 2.8%, interest will increase 5% what is the correct fed and state taxes owed.
PS: i go back to the second year of turbo tax using it on a network before a network version existed. Made a good side hassle moving accountants to the platform.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not as good as it used to be
on February 21, 2026
Posted by: SSSSSSSSSSSSSSSSSSS
from MA
Turbo Tax has gone down hill since I stare using it. There were a few items in investments that were so unclear as to how to file it. There were things on my 1099B that were not options on the Turbo Tax forms. I also don't understand why I couldn't upload supporting documents to my return instead of having to mail them.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
new process ok
on February 21, 2026
Posted by: JohnAOL3636
from CT
new rubric a different but that hard to get used to. once the layout was understood , it was easy
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com