Customer reviews from turbotax.intuit.com
TurboTax - Premier Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(7,049 Reviews)
Rating breakdown 7,049 reviews
5 Stars
3,820
4 Stars
1,402
3 Stars
843
2 Stars
450
1 Star
534
Customer Reviews for TurboTax - Premier Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
Great, as usual!
on February 18, 2026
Posted by: jel51
from NY
Easy to use. Accurate. Have been using TurboTax for years. Would not even consider changing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax....it is awesome.
on February 18, 2026
Posted by: DonW1948
from TX
Turbo Tax has been my tax software since the early 2000's. Topics are useful and accurate. e-filing is a real pain.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
turbo tax too expensive
on February 18, 2026
Posted by: Bubba 19960
from DE
works ok, just cost increases 20+ percent per year.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Cannot e-file returns because of unfixable error
on February 18, 2026
Posted by: BertBa
from Kentucky
According to TurboTax, KY Schedule KW-2 (KY Income Tax Withheld) requires the Payer's State ID number to be 9 digits long. This number in my return was imported from a Form 1099-R and is 6 digits long. TurboTax flags this as an error, and says that if the number is less than 9 digits I should edit the number and insert zeroes at the beginning to make the number 9 digits long. I have tried for hours to do this but the number cannot be edited. The field is frozen. And TurboTax will not let me e-file my returns because of this error.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbotax preparation
on February 18, 2026
Posted by: gypkip
from Texas
I have used turbotax for 10 years and like preparing my taxes this way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
PayJaVue
on February 18, 2026
Posted by: RJAZZ
from AZ
There should be a more efficient method of paying for audit defense, support, and electronic filing. Maybe use a prepaid credit that you can choose during the preparation of the return. Having to enter my credit card every time is annoying.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Desktop version is great!!!
on February 18, 2026
Posted by: aamodtpw
from KY
Great experience every year with the desktop version - please don't discontinue it!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Still happy with Turbo Tax
on February 18, 2026
Posted by: 2025ReturnMER
from Austin, TX
TurboTax was relatively easy to use and understand. The only issue I encountered was trying to select to have audit defense. The screen was too large, and I had to play around to get to a point where I could select the Audit Defense.
Written by a customer while visiting turbotax.intuit.com