Customer reviews from turbotax.intuit.com
TurboTax - Premier Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(7,049 Reviews)
Rating breakdown 7,049 reviews
5 Stars
3,820
4 Stars
1,402
3 Stars
843
2 Stars
450
1 Star
534
Customer Reviews for TurboTax - Premier Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
1
Software has a bug
on February 16, 2026
Posted by: MacGeekTracie
from North Dakota
There is a glitch with the software, and there is no way to report it to have it fixed so I can still use the software to e-file. Now I have to print out my entire return and mail it in. The error is with form 5695 section 17D. The form will not accept an address or the option to check the box to use the address on the return, and the program keeps looking back to this area to fix the form.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is Outstanding
on February 16, 2026
Posted by: Aspergas
from AZ
Once again, Turbo Tax provides straightforward and easy filing. It provides the latest updates for Federal & State tax laws, allows you to either let TurboTax guide you through or let you self guide to each tax category. The latter is most convenient when you are waiting on W-2s or 1099s to arrive.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Use this for many years
on February 16, 2026
Posted by: Catboat9
from FL
Program usually works very smooth. I have had only a few topics where I struggled, but that is unusual.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax 25
on February 16, 2026
Posted by: tRaveL2026
from VA
Turbo Tax and Home and Business - Desktop is so easy to use with very helpful hints during the process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
dissapointed in missing options
on February 16, 2026
Posted by: raee55
from il
missing its deductible and task of entering group donations into software is horrible.
will be looking for new software next year.
will be looking for new software next year.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is simple and accurate.
on February 16, 2026
Posted by: TANDEONE
from SC
Been using for years. Keeps getting better! Simple and easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is just plain awesome!!!
on February 16, 2026
Posted by: Joel D S
from WI
Turbo Tax is an excellent tax platform to navigate the complex US tax code. It is literally impossible to do our taxes without updated software.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
First time for glitches, but still a time-saver
on February 16, 2026
Posted by: HZ Jim
from Pennsylvania
I appreciate that TurboTax carries my previous year's information forward. It saves time and ensures accuracy. However, this is the first year I ran into glitches with the software. I purchased the software and downloaded it, and did all updates that appeared. But twice, while entering state tax information, I could not get past one or two of the screens. I googled the answer, which did not appear in the TT2025 help section. Eventually I got it working and was able to file. If there are known problems, the problems should be easily explained within TT, so users don't have to search outside the program for answers.
Written by a customer while visiting turbotax.intuit.com