Customer reviews from turbotax.intuit.com
TurboTax - Premier Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(7,060 Reviews)
Rating breakdown 7,060 reviews
5 Stars
3,826
4 Stars
1,406
3 Stars
843
2 Stars
450
1 Star
535
Customer Reviews for TurboTax - Premier Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
4
Review Review Review then file
on February 11, 2026
Posted by: HollowTaxes
from Texas
I bought the desktop version and began filing, but had some hiccups and tried refiling through the website and got different numbers. This was confusing to me, however, after reviewing both, I realized the issue and synced everything together and was able get my taxes filed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!
on February 12, 2026
Posted by: Anonymous
from California
I love Turbo Tax since the beginning of time. Turbo Tax is awesome! Very user friendly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax easy to use
on February 12, 2026
Posted by: Patrimonio
from CA
Easy to use and we will use it again next year!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on February 12, 2026
Posted by: fonzerfm
from florida
some things were hard to figure out , after some corrections made to clear my return , i hope all is true
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good accurate process
on February 12, 2026
Posted by: Johnep44
from NC
Process was great. I had a couple of different issues this year that were confusing to me. My only complaint was getting help from call center. First time, I had someone I could not understand. Second try, it routed me out of the call. Finally, last call was good and I got a very helpful person.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
General comments
on February 12, 2026
Posted by: Paula in SC
from South Carolina
As always, directions are clear and concise. If you have good reading comprehension, using the product should be easy.
The only negative this year was the loss of the donation calculator. It took me hours longer than normal to enter the charitable donations because each item had to be entered in its entirety. Don't know why that particular feature was removed but you would be doing everyone a big favor if you would put it back in next year's version. I almost dropped the rating to 4 stars because of this, but decided that on the whole, TurboTax does deserve a 5 star rating.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Used Turbo Tax for years
on February 12, 2026
Posted by: Allaneddie
from SC
Uses Turbo Tax for decades. Always easy! Will use again,
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good but still has irritating features
on February 12, 2026
Posted by: Doug Bald Buzzard
from FL
Two (2) irritants:
1.Constant asking to pull from source the interest & dividends (give an opt out on 1st entry).
2.Where is this Canadian Pension info request coming from?
1.Constant asking to pull from source the interest & dividends (give an opt out on 1st entry).
2.Where is this Canadian Pension info request coming from?
Written by a customer while visiting turbotax.intuit.com