Customer reviews from turbotax.intuit.com
TurboTax - Premier Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(7,065 Reviews)
Rating breakdown 7,065 reviews
5 Stars
3,828
4 Stars
1,408
3 Stars
844
2 Stars
450
1 Star
535
Customer Reviews for TurboTax - Premier Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
Good Product
on February 7, 2026
Posted by: Viper1965
from Pennsylvania
Good Product Use it every year. Hasn't caused me trouble so far.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
1
on February 7, 2026
Posted by: sdfasd567567
from 1
This time I was totally disappointed because you forced me to buy a new computer to be able to Windows 11 and able to install TurboTax. Shame on you.
Response from turbotax.intuit.comBy TurboTax Care Team, February 13, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Got 'er done!
on February 7, 2026
Posted by: C D Robin
from Oklahoma
Quick and helpful. Done at home without any outside help needed.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always Easy, Always consistant
on February 7, 2026
Posted by: Chacon Family
from Oregon
So easy to use even with my difficult tax situation.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Long time user of Turbo Tax.
on February 8, 2026
Posted by: JohnsonLJ1
from California
I have use Turbo Tax for more than 20 years. I'm comfortable with it. I work in the tax profession so it is easy for me to use. I had problems with the download this time. I wasn't downloading all the information. I thought I was going to have to call for help. The program is pretty pushy about purchasing your tax advise. It almost was a turn off. It holds you hostage from moving to the next page. I'd prefer to receive the CD. I need something tangible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Since 2009
on February 8, 2026
Posted by: Chrenya
from Georgia
I have used TurboTax since 2009. 17 years. Never disappointed. Always accurate. Always easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Online version not user friendly
on February 8, 2026
Posted by: Art Mc
from Maine
As near as I can tell, TurboTax has always been very accurate. I have never had a problem with the IRS because of TurboTax. My problem this year is trying to use the "online' version of "Home and Business". I needed to spend approximately 3-1/2 hours of online help to get my tax return visible, only to have it revert to "unable to review until filed". I finally got the downloaded version and needed to spend additional hours re-entering my 1099's and get a tax return I could review, print, and then file.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is still too expensive for its usability
on February 8, 2026
Posted by: TTTT121212121
from OR
The pagination of the generated PDF forms are not lined up correctly; a "smart" worksheet often contains unrelated information on one sheet which is difficult for proper filing and printing. Still many confusing areas and questions most commonly in the area of IRA withdrawals.
Written by a customer while visiting turbotax.intuit.com