Customer reviews from turbotax.intuit.com
TurboTax - Premier Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(7,069 Reviews)
Rating breakdown 7,069 reviews
5 Stars
3,831
4 Stars
1,409
3 Stars
844
2 Stars
450
1 Star
535
Customer Reviews for TurboTax - Premier Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
Strong Performance, Turbo Tax is Exceptional
on February 6, 2026
Posted by: Jean316
from PA
Once the updates are completed, the forms and features helped immensely. Many years of good performance in this product.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Consistent and clear
on February 6, 2026
Posted by: Blackhorse Sparky
from Tennessee
Used for 27 years. Appreciate quickly adapting to annual changes with explanations.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User friendly
on February 6, 2026
Posted by: TerryK54
from MS
guides are easy to navigate, prompts are accurate, checks at the end are useful and helpful
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Software -- Only complaint is cost of state
on February 6, 2026
Posted by: jrb1952
from KY
My only complaint is that the e-filing fee for the state return is more expensive than any other tax software have used.
I have been a LOYAL user of TurboTax for many, many years.
I have been a LOYAL user of TurboTax for many, many years.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on February 6, 2026
Posted by: terryjr386
from Pennsylvania
Quick and easy to use. It also helps I have been using the software for years.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax makes doing taxes a lot easier.
on February 6, 2026
Posted by: Anonymous
from Pa
My wife and I are retired and are now taking an RMD each year. It makes working through those requirements alot easier.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax-Quicken
on February 6, 2026
Posted by: JimResponseResource
from Virginia
The combination of TurboTax and the business version of Quicken makes filing a much easier process. My only suggestion is that moving the schedule C information for Quicken to Turbotax could be simplified with some improved assistance. The combination of products saves me a lot of time and money.
Thanks,
Jim
Jim
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Glitch in electronic filing preventing filing NYS.
on February 6, 2026
Posted by: hold up filing issue
from New York
I am on hold to speak to a rep because I cannot file my NY State return electronically now. Turbo Tax didn't have final forms for NYS when I filed my Federal return electronically on February 2, 2026.when the final NY State updates were ready you wouldn't let me file the state return electronically because the program would not allow it without the federal return, which had already been filed and accepted. The glitch in your program is blocking my filing of NY State.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com