Customer reviews from turbotax.intuit.com
TurboTax - Premier Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Average customer rating
4.1
(7,070 Reviews)
Rating breakdown 7,070 reviews
5 Stars
3,831
4 Stars
1,409
3 Stars
844
2 Stars
451
1 Star
535
Customer Reviews for TurboTax - Premier Desktop Edition 2025 Federal & State Tax Return - Mac OS, Windows [Digital]
Customer Rating
5
every year
on January 28, 2026
Posted by: N Kirby
from Johnson City, TN
download is great. features of online are nice but still a little hectic to navigate
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is excellent
on January 28, 2026
Posted by: JBPenn
from Florida
TurboTax is thorough, it is simple to transfer previous years taxes, and the step-by-step instructions makes imputing the data quick and easy.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
COMPLAINT
on January 28, 2026
Posted by: JOESREVIEW1234
from CA
THIS HAS BEEN VERY CONFUSING FROM OUR USING TURBO TAX INT THE PAST
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Fixing Errors
on January 28, 2026
Posted by: SueTax69
from Maxton, NC
The program forces you to input information in some spaces where it states it can be left blank.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Kentucky Schedule P Worksheet
on January 29, 2026
Posted by: Monty516
from Kentucky
The worksheet for Kentucky's Schedule P has room for only ONE work history retirement. Schedule P has room for more than one. Some people have more than one retirement.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Excellence
on January 29, 2026
Posted by: Marc2025
from springfield, VA
Everything I needed to file in one product! Easy Step is awesome.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best Tax Software EVER
on January 29, 2026
Posted by: Anonymous
from Cornville, ME
The; software is very easy to follow and understand. I used the chat feature this year and actually spoke to a person who was very helpful.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Awesome
on January 29, 2026
Posted by: Shelley1675
from Michigan
Instructions were straight forward and easy to follow guidance
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com