Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(6,394 Reviews)
Rating breakdown 6,394 reviews
5 Stars
3,460
4 Stars
1,261
3 Stars
772
2 Stars
422
1 Star
479
Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is Straightforward!
on October 17, 2025
Posted by: marge100
from GA
I can always depend on completing an accurate return. It is awesome!
Response from turbotax.intuit.comBy TurboTax Care Team, October 18, 2025
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
IP PIN Scam
on October 17, 2025
Posted by: IP PIN Scam
from South Carolina
My return repeatedly rejected due to missing IP PIN. I have never had an IP PIN and do not have one now. I am going to request a refund for the efiling fee
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Cannot use the $10 coupon
on October 17, 2025
Posted by: Kho168
from California
$10 in-product coupon was not applied when eFiling state return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Mainly great, chokes on some aspects
on October 18, 2025
Posted by: furth231
from IL
Generally great. But workflow & choices for out-of-state return confusing/inoperable. I live in State A, but own an LLC in State B that has property in State B, originally used for rental but not recently. LLC has no income in State B. Program literally will not let me choose an option reflecting nonresidency of B and not having income in B. The choices offered were all inaccurate (i.e., "I reside in multiple states.")
also, due to having to manually change dozens of small options trade acquire dates -- and not being allowed to enter a negative basis which is accurate on a covered call -- I went past midnight on 10/15. Program took my money for e-filing and then said I couldn't.... but menu led me through entire process of entry for that anyway and then failed validation.
Response from turbotax.intuit.comBy TurboTax Care Team, October 21, 2025
We appreciate your rating and your candid feedback. It’s important to us to hear both what’s working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Needs more definative instructions for complex ret
on October 20, 2025
Posted by: Consulting CMH
from WA
Not enough detailed instructions for more complex Home and Business with K1 QBI 199V
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great but Sch C was hard to remove
on October 20, 2025
Posted by: Sch Cs pain
from Cal
I had a very hard time getting rid of the unneeded Sch Cs from businesses that were no longer active.
Response from turbotax.intuit.comBy TurboTax Care Team, October 24, 2025
We appreciate your rating and your candid feedback. It’s important to us to hear both what’s working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is a good way to go.
on October 28, 2025
Posted by: Jen 0918
from MS
This is my second year using turbo tax and I find it easy to file all the way.
Response from turbotax.intuit.comBy TurboTax Care Team, October 29, 2025
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we’re committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Awesome
on October 29, 2025
Posted by: Dave198870815
from Alabama
Good Tax Program. Will use it again next year for 2025 taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, October 31, 2025
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com