Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(6,395 Reviews)
Rating breakdown 6,395 reviews
5 Stars
3,461
4 Stars
1,261
3 Stars
772
2 Stars
422
1 Star
479
Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
Dependable TurboTax!
on October 14, 2025
Posted by: SJS67
from AL
I've been using TurboTax since 2014 for my small, sole-proprietor business. I have no skills as an accountant, but TurboTax is designed to be a good fit for people like me, It is easy to navigate, quite user-friendly, and fairly simple to understand because of the help-information I can access at any time along the way. I've had great success with TurboTax, and I will continue using this service every year
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
20+ Years of Taxes
on October 14, 2025
Posted by: SMiranda22
from Texas
I have used Turbo Tax for Home & Business for 20+ years and have always had a good result. This was the 1st year I have to call for support and the agent was very helpful to resolve the error. Thank you Turbo Tax!
Wish you wouldn't end It's Deductible, it has been very helpful to me over the years.
Wish you wouldn't end It's Deductible, it has been very helpful to me over the years.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we’re committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax Jipped me out of $10.00!!!
on October 14, 2025
Posted by: tuckyou
from kansas
It went well... But I didn't get the $10.00 discount on my State E-Filing Fee that it said I would get. Please credit it back to my charge card.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We really appreciate your positive review and honest feedback. While we’re glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
State return not easy to file
on October 14, 2025
Posted by: Anonymous
from CA
TurboTax does not make it easy to print and mail the state return.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on October 14, 2025
Posted by: KimKiWV
from WV
Easy to use, can click on links to help explain topics if needed
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on October 14, 2025
Posted by: vickedeyes
from delaware
Been using for many years. Pretty easy to use. Accurate.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we’re committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Inaccurate and buggy.
on October 14, 2025
Posted by: Frendo
from TX
Software made multiple errors that I had to override and manually input.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No Anxiety Returns!
on October 14, 2025
Posted by: RitaAB
from NJ
Very easy to use...even for self employed. Easy to follow questions and info!
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com