Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(6,395 Reviews)
Rating breakdown 6,395 reviews
5 Stars
3,461
4 Stars
1,261
3 Stars
772
2 Stars
422
1 Star
479
Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
4
Efficient
on October 13, 2025
Posted by: Benkfar
from PA
Retained information. Great guidance. Hopefully it can be available for widows 10
Response from turbotax.intuit.comBy TurboTax Care Team, October 14, 2025
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we’re committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
should have a page to "apply refund to next year"
on October 13, 2025
Posted by: Kenning2
from CA
we always want to apply refund to next year tax return. Every year we have to edit the forms directly to do this. Would have been very nice if TurboTax can add a page to ask if we want to apply refund to next year, then we can simply click... again, we have to do this by editing the forms every year...
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for taking the time to share your review with us. We’re sorry to hear parts of your experience didn’t meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax has some problems
on October 13, 2025
Posted by: Kele13
from Hawaii
I had problems with getting to change something on a form or add documents. e.g. Wanted to add another RMD and could not find the option for the 1099-R form. I went through all the step-by-steps and could not find it. I finally looked at the Topic List and instead of using the step-by-step, I used the "I'll find it myself" option. And I did find it and was able to enter the additional 1099-R form.
Response from turbotax.intuit.comBy TurboTax Care Team, October 14, 2025
We appreciate your rating and your candid feedback. It’s important to us to hear both what’s working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
THIS VERSION IS HORRIBLE
on October 13, 2025
Posted by: UNHAPPY4GOOD
from NY
This is THE MOST FRUSTRATING VERSION YOU'VE EVER PUT OUT! AND i CAN'T PRINT DIRECTLY TO THE PRINTER? NO NAVIGATION HELP!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is wonderful!
on October 13, 2025
Posted by: Yin10
from MD
We love Turbo Tax and used for so many years. The software is user friendly and provide sufficient help to tax payers.
Response from turbotax.intuit.comBy TurboTax Care Team, October 14, 2025
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Value
on October 14, 2025
Posted by: Serg1776
from California
Everything was good except section 179 was not clear to fill out. Also, on other programs I have been able to deduct hobbies but I was not able to do it with TurboTax.
Pros: I moved, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, October 14, 2025
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is user-friendly and thorough!
on October 14, 2025
Posted by: AppleGirl1963
from OH
I do our taxes every year (Married, Filing Jointly), and I am most grateful for Turbo Tax software. We do the Home and Business one, and I really appreciate how it walks us through each section.
Response from turbotax.intuit.comBy TurboTax Care Team, October 14, 2025
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
need support form 8997
on October 14, 2025
Posted by: jerry6317
from Texas
No support of Form 8997, which forced me to use paper file. Very disappointing.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com