Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(6,395 Reviews)
Rating breakdown 6,395 reviews
5 Stars
3,461
4 Stars
1,261
3 Stars
772
2 Stars
422
1 Star
479
Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
4
Overall Great, but Return this One Feature
on October 12, 2025
Posted by: Will761
from Idaho
Overall great, as usual. I would really like to see a return of the option to copy/paste 1099 entries into a spreadsheet format, though: it would save me having to mail dozens of pages of 1099-B to the IRS every year.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We appreciate your rating and your candid feedback. It’s important to us to hear both what’s working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Aweful
on October 12, 2025
Posted by: ffff2
from arizona
Not an honest company.....................................
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes fnished, big relief!
on October 12, 2025
Posted by: conductor John S
from Arizona
Your tax experts were right there with us to solve several issues. Thank You!
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it’s our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My TurboTax
on October 13, 2025
Posted by: George 46
from Florida
TurboTax is easy to use. I was walked through each process without any problems. I will use it next year.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax and the Live Expert are a Dynamic Duo!
on October 13, 2025
Posted by: KatFoxyMae
from Wisconsin
This is the 12th year I've used Turbo Tax to prepare and file my home/business taxes. This year I used the Live Tax Expert for the first time and was very pleased with the speed in which I received a return phone call, and especially that the tax expert was able to answer my questions.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
K-1
on October 13, 2025
Posted by: chuckster0613
from VA
The improved Schedule K-1 processing is a great improvement.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
THUMBS UP
on October 13, 2025
Posted by: MGS1954
from IL
TURBOTAX IS EASY TO USE AS A NON-ACCOUNTANT.......HAVE USED FOR 10+ YEARS
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we’re committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Issues for correction in future versions
on October 13, 2025
Posted by: hnny1
from ny
it's disappointing that the I-401k calculations didn't pick up the profit sharing component when calculating the amount that could be contributed and that the description said Keogh/IRA or SEP instead of the proper terminology. The program didn't pick up depreciation items correctly and this required correction within the forms section. The bigger issue is that there was ZERO explanation about how to do this, what the proper methods were for correction. Additionally, historical data from the 2023 return should have ALL been transferred into the program however there were items that required me to go into the physical return to find numbers to input into the 2024 program-- this was confusing, difficult, time consuming and should have transferred automatically-- please fix these issues
Written by a customer while visiting turbotax.intuit.com