Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(6,395 Reviews)
Rating breakdown 6,395 reviews
5 Stars
3,461
4 Stars
1,261
3 Stars
772
2 Stars
422
1 Star
479
Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
4
Requested Feedback on TurboTax H&B for 2024
on October 12, 2025
Posted by: DeeDeeLa
from Ohio
I've used TurboTax H&B for many years. There appeared to be more confusing items and some of my business information doesn't appear to have transferred over from the prior year. There was also an odd issue regarding HSA for a spouse covered and it gave me an error saying that she had a gap in High Deductible plan coverage. I goggled the issue and found out that we are supposed to click none instead of Family covered (and even google says this isn't intuitive,) when my spouse is covered by my HSA and High Deductible plan
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for taking the time to share your review with us. We’re sorry to hear parts of your experience didn’t meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes Made Easier
on October 12, 2025
Posted by: Dawn9141
from Washington
Turbo Tax is easy to use and asks the right questions. E-Filing is super easy and saving completed returns is a breeze. I like that it can access exterior information for banking and expenses. Accuracy - I count on it being there.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Can't file online with a MO-Tax Credit HealthCare
on October 12, 2025
Posted by: ClabonA
from MO
I have been using Turbo Tax for many years. I am happy with the results. I believe Turbo Tax should be able to file my State taxes even if I have a MO-Tax credit for paying self-employed health insurance.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we’re committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Final K-1's Finally Finalized
on October 12, 2025
Posted by: Don00
from Washington
We received our final K-1's from a Ponzi Scheme that has been litigated since year 2009. Very complicated, but TurboTax handled them easily.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love Turbotax software
on October 12, 2025
Posted by: bill the retired fan
from washington
great tax software for anyone flumoxed the reporting requirements from the irs
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax great
on October 12, 2025
Posted by: Ayu97
from FL
Just tell them that they need to be patient and their phone connection should be awesome
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Does the job
on October 12, 2025
Posted by: Pleasedtobedone
from VA
Sometimes the final filing and printing steps get a little confused. Program is thorough and does a good job of pulling data from previous returns. Be sure to keep copies of all communications and receipts.
Pros: My employment status changed this year, I moved, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We appreciate your rating and your candid feedback. It’s important to us to hear both what’s working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Loyal Customer
on October 12, 2025
Posted by: Rebek25
from NY
I have used TurboTax for many years, and I always been very satisfied. The program is very user friendly and help is availible for novice users. I did purchase the Expert Advice this year, and I was able to get an answer to my question easily and quickly.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We’re so glad to have you with us year after year! Thank you for trusting TurboTax--we’re honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com