Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(6,395 Reviews)
Rating breakdown 6,395 reviews
5 Stars
3,461
4 Stars
1,261
3 Stars
772
2 Stars
422
1 Star
479
Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
good program and support
on October 11, 2025
Posted by: reviewispainfull
from sc
not saying because you are making me say more than 40 characters
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we’re committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
it is great I used every year
on October 11, 2025
Posted by: twinsnana
from arkansas
I didn't need assistance, I uAW TURBO TAX EACH YEAR , It is a good program and easy to follow.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we’re committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
not ready for prime time
on October 11, 2025
Posted by: namahage69
from NV
not ready for prime time; for being number one on the market - you sure aren't very good; too many darn glitches and so many places you wasted hours of my time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax Sucks ! - It used to be good though
on October 11, 2025
Posted by: ATinAZ2NC
from north carolina
I have been using turbo tax for about twenty years. I always buy the DVD version but this year it isn't available. In addition, since I have a form K-3 and some other interesting stuff this year, Turbo Tax told me that I need to MANUALLY PRINT AND FILE form 8990 and 461. Isn't that why I bought TurboTax ?
... and stop pushing your advisory and audit protection service. I hate people trying to sell me stuff. I already Paid you enough.
... and stop pushing your advisory and audit protection service. I hate people trying to sell me stuff. I already Paid you enough.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not the Best Software for a Two-Schd-C Household
on October 11, 2025
Posted by: Stickler_for_Accuracy
from IL
The software still does not handle two Schedule Cs (each having a home office) well. Also, the home office deduction requires you to enter info in one of two places depending on whether or not you will itemize or take the standard deduction. This information must be provided BEFORE you know which will be taken. Please fix this so that the data can be entered and then used however it should be used based on which deduction is better. Asking the taxpayer to remember to go back and change that is just asking for trouble.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love my Turbo Tax!
on October 12, 2025
Posted by: Yvonnes24
from california
The instructions are clear and easy to understand. I like the audit review.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Product, but nickle & dime us
on October 12, 2025
Posted by: spoonman2
from Washington
Great product....have used for over 20 years! Was supposed to get in product add on credit. Expires before a lot of people can file.....not cool.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax
on October 12, 2025
Posted by: Eric12345999
from GA
The 1099 interface changed this year. It is not as user friendly as it used to be!
Written by a customer while visiting turbotax.intuit.com