Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(6,395 Reviews)
Rating breakdown 6,395 reviews
5 Stars
3,461
4 Stars
1,261
3 Stars
772
2 Stars
422
1 Star
479
Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
Very smooth user interface
on September 26, 2025
Posted by: Al W 2024
from North Carolina, NC
Nicely interfaces with other sites, moves easily from section to section without forgetting where to return to. The user interface is intuitive and easy to use. Very thorough in looking at all opportunities for income and deductions.
Response from turbotax.intuit.comBy TurboTax Care Team, September 27, 2025
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
As always, turbotax made filing easy.
on September 27, 2025
Posted by: LVCY
from California
Easy to use making filing a snap. Good interface. great updates
Response from turbotax.intuit.comBy TurboTax Care Team, September 27, 2025
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very good, but every year a new glitch or two!
on September 28, 2025
Posted by: OregonFiler3689
from Oregon
Turbo Tax is generally good. I've been using it for many years. One year I tried another software and didn't like it, so came back to TT. There are always a few glitches/bugs, for example in 2024 when filing my state return (Oregon) TT failed to include all the necessary forms for filing when I went to print out a paper copy to file. Last year this worked okay, but this year the Federal forms Oregon needs were not included. Luckily, I knew that Oregon needed then so I just printed then out separately. If I had been in a rush I might not have noticed they were missing. This issue is new for the 2024 tax year software. It worked fine last year for my state filing and printing PDFs so save.
Pros: My employment status changed this year, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Way to go Turbo Tax! You got this!
on September 28, 2025
Posted by: CynthiaW1932
from Florida
Turbo tax has been in my life for over 40 years. Used one of the first programs in 1984. I was one of the first Quick Books pros. The individual version has held strong all these years.
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
difficult to work w multiple small businesses
on September 28, 2025
Posted by: lahlm
from New York
Not good to keep us informed about standard deduction. We had a difficult time separating the deductions for business. Not clearly marked what page we were on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax Needs to Go Back to Its Old Program!
on September 28, 2025
Posted by: LMTaxAttorney
from Tennessee
The changes made to TurboTax from the 2023 program are NOT at all helpful. It is much easier for those of us who have used the program for years NOT to make changes to the inputting scheme. It was harder to find topics and to find help. Additionally, had I not spoken with a FANTASTIC TurboTax Customer Service Rep (a 25+ year accountant), I would not have known why only a portion of my changes had not transferred from 2023.
The reporting/printing scheme is terrible! I want ALL of my worksheets, yet there is no choice for that unless I go into each form that has a worksheet or extra documentation I input.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax
on September 29, 2025
Posted by: 2024 to 2025
from CA
No bad, too late to think, need to go to sleep, you kown.
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we’re committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I APPRECIATE TURBO TAX
on September 29, 2025
Posted by: Kracken99
from Oregon
Turbo Tax helps making tax time bearable. I would recommend to anyone.
Response from turbotax.intuit.comBy TurboTax Care Team, September 29, 2025
Thank you for filing with TurboTax! Your feedback helps us grow, and we’re excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com