Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(6,395 Reviews)
Rating breakdown 6,395 reviews
5 Stars
3,461
4 Stars
1,261
3 Stars
772
2 Stars
422
1 Star
479
Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
2
frustating.
on September 24, 2025
Posted by: md not happy
i keep getting my return rejected and for a missing ID pin and cannot find out how to add the pin to the return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User friendly, pro-level, for the average taxpayer
on September 24, 2025
Posted by: Sunkissedkirby
from CA
Filed several years of back taxes, no issues accessing, calculating, or filing prior year returns. Then, once done, importing the data over to following year, and continuing on. Seamless, hassle free... Thank you!
Response from turbotax.intuit.comBy TurboTax Care Team, September 27, 2025
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
So sad
on September 24, 2025
Posted by: RK1776
from Washington
Too many errors.
Lots of loops to get stuck in.
Unhelpful filing rejected return, program did not accept corrections.
Too much pushing of unneccessary products.
Lots of loops to get stuck in.
Unhelpful filing rejected return, program did not accept corrections.
Too much pushing of unneccessary products.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great for error free tax filing
on September 25, 2025
Posted by: Ace BRW
from OH
TurboTax finds the errors I may have missed and guides you through unknown tax situations
Response from turbotax.intuit.comBy TurboTax Care Team, September 26, 2025
Thank you for filing with TurboTax! Your feedback helps us grow, and we’re excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not awesome for me this year. Hard to get support
on September 25, 2025
Posted by: DEWG
from Idaho
I was all done with most of the taxes, but had to file one extension. When I went to then complete that return, Code 70001 popped up and it would not let me in. After looking as many Returning Member comments and suggestions I was totally frustrated. One of the answers was to relaod the program. What!! I was afraid of losing everything, plus didn't know if I would have to pay again. Anyway, I turned off the computer then a couple hours later, I right clicked on the Turbo Tax icon and clicked on Administrator (which I had tried several times, but hadn't worked), this time I was able to get in.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on September 25, 2025
Posted by: Dave4Retired
from Albuquerque, New Mexico
Taxes are taxing, Turbo Tax makes an impossible task possible. Thank you. See you again next year.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, September 26, 2025
Thank you for filing with TurboTax! Your feedback helps us grow, and we’re excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It is a great program
on September 26, 2025
Posted by: Mike Deee
I have been using Turbo Tax since the 90's it an awesome way to file taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, September 27, 2025
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Constant Upsell and incorrect FL handling
on October 15, 2025
Posted by: steve yes steve
from Florida
would like it better if there wasn't constant upsell. Also always tries to sell you florida state return when there is no florida state return required
Written by a customer while visiting turbotax.intuit.com