Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(6,395 Reviews)
Rating breakdown 6,395 reviews
5 Stars
3,461
4 Stars
1,261
3 Stars
772
2 Stars
422
1 Star
479
Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax gets better and better
on September 23, 2025
Posted by: DBLRE
from MADISONVILLE TX
Ease of use for someone not very tech savvy. Very helpful.
Response from turbotax.intuit.comBy TurboTax Care Team, September 27, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is awesome.
on September 23, 2025
Posted by: Steve 0240
from Nashville, TN
Very user friendly. Have used it for years and will continue.
Response from turbotax.intuit.comBy TurboTax Care Team, September 30, 2025
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we’re committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Overall a good product with brokerage weaknesses
on September 23, 2025
Posted by: TaxGuyheheheh
from CA
Overall it is a good product. However, it does take some massaging between forms and easy step to get everything right. The weakest part for me is dividend foreign taxes which I still have to go through 1099's and calculate by hand and enter the totals and portions and respective countries. If the brokerage import could be changed to address this it would make it a five star rating.
Response from turbotax.intuit.comBy TurboTax Care Team, September 30, 2025
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Ugh
on September 23, 2025
Posted by: bai1
It has gotten far more cumberasome and less user friendly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on September 23, 2025
Posted by: Tamarindo
from Spuyten-Duyvil, NY
This is my first year filing with TurboTax. Desktop has easy to use features and is compatible with Mac. However, I needed to ask for help in finding forms and how to update them.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, September 27, 2025
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very helpful experts
on September 23, 2025
Posted by: Keith 45 47
from Covina, Ca
Your experts were excellent. They answered all my questions. One even found a major deduction I missed.
Response from turbotax.intuit.comBy TurboTax Care Team, September 27, 2025
It’s great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Frustrated
on September 23, 2025
Posted by: Herb1960
Help is awful. Navigation is clunky. Quick find of ways to edit a number, or source for calcuations are confusing. Need better explanation of how some calculations are made.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Middle Earth Situation
on September 23, 2025
Posted by: N4U2
I dont know much about accuracy . But trusted TurboTax.
I hve 10$ Credit on Desktop edition which should be used for State Tax return. Initially it showed 10$ credit but finally charged 25$. Some how Turbo Tax is tricking in final payments. It happend in 2024 FY and now in FY 2025. Hope their calculations are not …….
Response from turbotax.intuit.comBy TurboTax Care Team, September 30, 2025
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we’re constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com