Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(6,395 Reviews)
Rating breakdown 6,395 reviews
5 Stars
3,461
4 Stars
1,261
3 Stars
772
2 Stars
422
1 Star
479
Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
The only way to do taxes on our own!
on September 1, 2025
Posted by: Drmmr
from NYC
Well detailed for each section, with assistance and corrections if needed.
Response from turbotax.intuit.comBy TurboTax Care Team, September 27, 2025
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TURBO TAX HAS A PROGRAM ERROR AND IT CAN'T BE FIX
on September 4, 2025
Posted by: EVIE 3
from ORLANDO, FLORIDA
ON LINE 28a OF THE BUSINESS SECTION IT KEEPS SAY NO OVERRIDE BUT THEIR IS NO FIGURE
ON THAT LINE OR DISCRIPTION SO I DON'T UNDERSTAND WHAT THEY ARE TALKING ABOUT.
I HAVE TRIED OVER AND OVER BUT IT KEEPS SAYING AN OVERRIDE WILL CAUSE AN AUDIT.
SO WHERE IS THE PROGRAM COMING UP WITH AN OVERRIDE.
ON THAT LINE OR DISCRIPTION SO I DON'T UNDERSTAND WHAT THEY ARE TALKING ABOUT.
I HAVE TRIED OVER AND OVER BUT IT KEEPS SAYING AN OVERRIDE WILL CAUSE AN AUDIT.
SO WHERE IS THE PROGRAM COMING UP WITH AN OVERRIDE.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
It Gets Worse Each Year
on September 4, 2025
Posted by: BKinStrangeLand
from Carlsbad, CA
Many years ago, we barely had to enter into information onto the actual tax forms. Now, it seems that we are cross-referencing information and entering amounts into the tax returns ourselves more and more. Each year, the software provides less assistance.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Need to Polish the Handling of Common Investment
on September 5, 2025
Posted by: Ktobi
You are quite good on the standard tax issues. However, the product feels not finished or polished to handle common exception items for investments like wash sales, the usage of disallowed losses, the treatment of government securities and the handling of sepa contributions. It requires a lot of reading and figuring out how to make inputs for this
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was great but not totally helpful.
on September 6, 2025
Posted by: nygrema
I didn't engage with an adviser, however, I wanted to make my taxers due in installments. I used the Forms 1040 ES and crossed out 2025 and put 2024 instead. I hope the IRS understood. The only Form provided for payment of taxes due was the Application for Automatic Extension of Time 2024 - Form 4868 - so I made a partial payment at that time.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
Thank you for taking the time to share your review with us. We’re sorry to hear parts of your experience didn’t meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
I had problems with BILLING (Aud Def & State Tax)
on September 6, 2025
Posted by: Anonymous
from Denver CO
There is a problem for those that need to file an extension to wait until after April 15 for a K-1. First, it is not clear if and when you must make the payment for state tax filing. I made it when I was filing for an extension.....but when I came back to file my final taxes...the TURBOTAX program wanted to charge me AGAIN for the state filing. So, not wanting to pay double, I went through the headache to fill out the Colorado State tax filing forms onliine. (I believe that you guys owe me $20 or $25, or whatever you charged me for my CO State Tax Filing that never got used due to my concerns and confusion. I hope I hear from you.) Also, the program seemed to be somewhat silent on audit defense when filing.....not clearly acknowledging that I had paid for that at the time I filed for the extension as well. But I have my receipt in case we have any disagreement there.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
CA package does not support form 3805v
on September 7, 2025
Posted by: Anonymous
from Los Angeles, ca
State of CA form continues to be buggy and is missing required state tax forms. Inexcusable given how many years this has been on the market and the size of California. If you have NOL for a business, in CA you have to file form 3805v to carry them forward, however Turbo tax does not have the form so you have to handle it manually and print out the forms and fill them in.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Nonresidence state income tax& other deduction K-1
on September 7, 2025
Posted by: jans2025
Doesn't transfer federal rental property income data to non- residence state income tax form.
Poor in handling other deduction in K-1 form, keep asking to enter amount in appropriate line
Poor in handling other deduction in K-1 form, keep asking to enter amount in appropriate line
Written by a customer while visiting turbotax.intuit.com