Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(6,396 Reviews)
Rating breakdown 6,396 reviews
5 Stars
3,462
4 Stars
1,261
3 Stars
772
2 Stars
422
1 Star
479
Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
1
You guys need to reorganize business tax info
on February 8, 2025
Posted by: hollandshobbies
from soldotna ak
Normally I love you guys. My personal taxes are so easy with you. You're business tax on the other hand made me want to rip my hair out. Instead of having a one to one line by line filling out the form you pulled whole other categories in different organizations than the actual IRS papers and I was confused on what I as looking at after reading straight from the IRS website for definitions and categories.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Worth the time and money expended.
on February 8, 2025
Posted by: Retired Texan
from Texas
TurboTax is worth the time and money to file our income taxes. I have used it for over a decade and it has improved each and every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax did not post income to proper States
on February 8, 2025
Posted by: DrewVR5
from Manassas, VA
I have used TTax for over 20 years now and will continue to use it for roll-up and rollover purposes and retension of data. BUT this year I noticed TTax HAS NOT BEEN properly accounting for my rental properties and related income across the states they are located in. Looking at 2023 return in which I paid to have TTax prepare all state returns it appears that NO income data was populated on the Non Resident State returns. This is a major problem for me going forward.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My TurboTax experience
on February 8, 2025
Posted by: Mao Tse Tung
Easy to use, home and business is laborious, but I rather do it myself than paying an accountant a lot of money.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
More work than in past
on February 9, 2025
Posted by: fig newton2
from NV
The new updated version requires many more repetitive steps than in the past. And you can only download the program, which is annoying.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS EXCELANT
on February 9, 2025
Posted by: FYZZZZZZZZZZZZZZZZZZZ
TURBO TAX IS MY BEST PROGRAM TO FILE MY YEARLY INCOME
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Difficult to find where some items were stored
on February 9, 2025
Posted by: Hidden Itemds
difficult to easily find some problems with return
Had difficulty where last years AGI was stored. After a couple of hours finally found it.
Had difficulty where last years AGI was stored. After a couple of hours finally found it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Has a Couple Costly Glitches
on February 9, 2025
Posted by: DisappointedAgain202402
I was disappointed with some key functions of the program. The first is the program won't let you complete a 1099-NEC without an EIN, which is not required, unless you do it on-line. The second issue is how it calculated a 25% penalty for a withdrawal of contributions (not earnings) to a Roth IRA, when in fact there is no penalty or tax. I had to go into the form function and manually input my net contributions to prompt the program to correctly ask questions.
Written by a customer while visiting turbotax.intuit.com