Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(6,398 Reviews)
Rating breakdown 6,398 reviews
5 Stars
3,464
4 Stars
1,261
3 Stars
772
2 Stars
422
1 Star
479
Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
2
TurboTax needs serious help
on April 15, 2025
Posted by: Fox2019
from El Paso, TX
After literally hours with my 39-page tax return, when I go to file I get a message that says it can't be filed because there's an update required. REALLY? It's 15 April and you haven't got your ducks squared away? Why could you have not notified me that there was an update when I re-opened the program to finish my taxes?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax remains the Gold Standard
on April 15, 2025
Posted by: Noble01
from Detroit, Michigan suburbs
I have used TurboTax consistently for nearly 30 years now. I find it is such a comfort to know TurboTax software is always trustworthy and reliable, thereby bringing an element of reassurance during moments of stress or uncertainty as one navigates new topics or tax law changes during their filing efforts.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
so easy to use!
on April 15, 2025
Posted by: desesquero
from New Mexico
easy to follow along step by step. having audit protection gives me confidence
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tax Program
on April 15, 2025
Posted by: Chit54
from IL
Turbo Tax was very easy to use for my home and small business.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
E-FIle Ripoff
on April 15, 2025
Posted by: Brant_EFileProblem
from Chicopee, MA
I purchased TurboTax home & business with 5 free federal e-files but I was still changed $20 plus tax to e-file. Big ripoff
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on April 15, 2025
Posted by: Sandradanelle
from Metairie, LA
I've been using the software for many years & it guides me through everything perfectly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Why is this so hard...
on April 15, 2025
Posted by: cmdrkeen
from Montana
Far too complicated, when I see other countries getting their returns down in 5 mins, I have to wonder what is wrong with our country
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Clear and Easy
on April 15, 2025
Posted by: MsNenaB
from Silver Spring, MD
I have used TurboTax for years and I like the easy of use and the clear explanations.
Written by a customer while visiting turbotax.intuit.com