Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(6,398 Reviews)
Rating breakdown 6,398 reviews
5 Stars
3,464
4 Stars
1,261
3 Stars
772
2 Stars
422
1 Star
479
Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
2
Turbo Tax is not available for LINUX OS
on April 15, 2025
Posted by: unsafisfiedUser
Below par, User experience sucks. Not available of Linux. Pushes sales of unwanted services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Help Center Excelled
on April 15, 2025
Posted by: Ike M
from Alabma
TT is excellent. I spoke with a tax help expert; she was wonderful and identified my problem quickly. Her customer service positive attitude was evident throughout the call.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome for the self employed
on April 15, 2025
Posted by: tripowerprovider
from Riverbank, CA
being a self employed electrical contractor, my taxes are never easy. But with Turbo Tax and a little help from the online tax assistant, we got through it. Thanks Turbo Tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Needs Improvement
on April 15, 2025
Posted by: JK to You
from CA
The place to enter the PIN from IRS CP01A letter is far too difficult to find.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Very Frustrating
on April 15, 2025
Posted by: jblev95
Complete downgrade in functionality and ease of use. From the moment I logged in very little was intuitive, I could not get chat to work and was not given a choice which product to purchase
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
time to switch
on April 15, 2025
Posted by: wgnwqgnjw
website is horrible, 2nd year in a row I cannot pay to file the state returns due to unknown error.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax yearly
on April 15, 2025
Posted by: Bobtax2024
Difficult to get a live tech person on the phone.Phone answering went haywire
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good flow.
on April 15, 2025
Posted by: Georges Review
from California
Good flow. Missing a couple of items but overall easy to use.
Written by a customer while visiting turbotax.intuit.com