Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(6,398 Reviews)
Rating breakdown 6,398 reviews
5 Stars
3,464
4 Stars
1,261
3 Stars
772
2 Stars
422
1 Star
479
Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
1
turbotax has gone to being unreliable.
on April 15, 2025
Posted by: fastpony58
used for 19 years, might be the last. two years in a row issues with the software. last year it screwed up calculations causing a letter with a bill due from federral and state. this year, no prompts for PIN's, clears checks. then wont let you update forms after a check for amounts. didnt import stuff correct either. last two years, just getting worse.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME
on April 15, 2025
Posted by: Srikri
from AL
Appreciate the thorough feedback, Please keep up the good work
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Terrible TurboTax for 2024 taxes
on April 15, 2025
Posted by: Ttjn
I have used TurboTax for at least a decade. This year was the first time it was confusing and not user-friendly. I am not happy. HOURS of horrible issues.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use
on April 15, 2025
Posted by: SalGa
easy to use and same software many accountants already use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on April 15, 2025
Posted by: Ron Turbo
from Virginia
The product was easy to use and understand and navigate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good software
on April 15, 2025
Posted by: gman123456789
from seattle, wa
Paid for the support, but the support is always in a hurry to close the call.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Desktop is the way to go
on April 15, 2025
Posted by: TheBrad
from Portland, Or
The desktop version is super easy to navigate and cross check your figures. I dont like the online version.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Successfully used once again, this time Home & Bus
on April 15, 2025
Posted by: Forward_thinking_one
from Calif
The import feature works with more investment companies than last year, even though I had to try twice, but it recognized a manual attempt to enter figures and replaced them with the imported ones (yay!).
Written by a customer while visiting turbotax.intuit.com