Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(6,400 Reviews)
Rating breakdown 6,400 reviews
5 Stars
3,465
4 Stars
1,262
3 Stars
772
2 Stars
422
1 Star
479
Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
4
Just a quick comment for the possible IRS reviewer
on April 15, 2025
Posted by: Gene1951
from Simi Valley, CA
Can you add a return footnote section so we can comment, reference, and attach a document with to support a questionable item or variation on the return?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Getting better!
on April 15, 2025
Posted by: Ron1013
It was about as I expected and it took a little less time than last year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
confusing
on April 15, 2025
Posted by: wjm32
from Colorado
I have used TorboTax for many years, and it does not seem to get better
with time.
First, if you want to go back and review something, it seems like you are locked into
going through the questiond/displays all over again. It also seems like sometimes
once you've answered a question, you can't go back and fix things. I know this sounds
like I am asking for opposite things. But there must be a better way to display the
current state of the return without trying to wind back through a complicated jumble of
questions.
Next, the printing leaves a lot to be desired. It says to use Adobe, which I have, but I
can never be sure just where you are in the process. If you do one thing, it gives the option
to print different version. If you do another, you get only one option. There is the "preview"
before printing, the save as pdf, and it is never clear what is happening. Please clean this up
and make it more clear for those of us who are not tax professionals and don't use it every
day. Also when you save to pdf it wants to direct it to some oddball documents area instead of
asking where you want it to go. All of this is a true jumble.
with time.
First, if you want to go back and review something, it seems like you are locked into
going through the questiond/displays all over again. It also seems like sometimes
once you've answered a question, you can't go back and fix things. I know this sounds
like I am asking for opposite things. But there must be a better way to display the
current state of the return without trying to wind back through a complicated jumble of
questions.
Next, the printing leaves a lot to be desired. It says to use Adobe, which I have, but I
can never be sure just where you are in the process. If you do one thing, it gives the option
to print different version. If you do another, you get only one option. There is the "preview"
before printing, the save as pdf, and it is never clear what is happening. Please clean this up
and make it more clear for those of us who are not tax professionals and don't use it every
day. Also when you save to pdf it wants to direct it to some oddball documents area instead of
asking where you want it to go. All of this is a true jumble.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
New & Improved Turbotax needs a bit of Tweeking
on April 15, 2025
Posted by: DGirl62
from Anywhere, USA
Not exactly thrilled with the changes to Turbotax, although it is still one of the best tax programs out there. The SEARCH feature needs some work and it would be most helpful if there was a QUICK LIST for "obscure topics" to make them easier to find, maybe a list that one can select from if they are looking for the amended return, requesting to waive/reduce underpayment penalties or entering Capital Loss Carryforwards. Also it would be helpful to better understand the Annualized Income Method to reduce penalties. I couldn't find a video on it but it is needed to understand this complex situation.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome to have us ed TurboTax
on April 15, 2025
Posted by: gp1039340
Very easy to do the taxes and had some wonderful people help me when I needed it!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pretty good! Still have a few areas need more info
on April 15, 2025
Posted by: Armsan
from Texas
There are still areas that do not have explanations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax
on April 15, 2025
Posted by: Review annoying
I don't want to review but won't let me continue without.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I LOVE THIS SOFTWARE PACKAGE!!! TURBO TAX!!!
on April 15, 2025
Posted by: yardie2856
Easy to use. I am been using the software for some timer now and I am tremendously happy with the results.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com