Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1 out of 5
4.1
(6,400 Reviews)
Open Ratings Snapshot
Rating breakdown 6,400 reviews
5 Stars
3,465
4 Stars
1,262
3 Stars
772
2 Stars
422
1 Star
479
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Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Thank you! Great product and service!
on April 15, 2025
Posted by: Jean 315
from Az
Great product and also appreciate the option to get access to a tax advisor.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
TURBO TAX PREMIUM
on April 15, 2025
Posted by: 24CF
GENERALLY GOOD BUT THERE WERE A FEW SOFTWARE GLITCHES ESPECIALLY REGARDING MY K-1S. I WAS ABLE TO FIGURE IT OUT USING TURBO TAX FORUM BUT IT TOOK TOO MUCH TIME.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great As Always
on April 15, 2025
Posted by: Zupoo101
Reliable way to file taxes. Happy to have used it for years!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is a Truly Wonderful Product
on April 15, 2025
Posted by: loyaltb
from United States
Easy to use, reliable, affordable, helpful and thorough...great product!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Better than the alternatives
on April 15, 2025
Posted by: jfva
Seemed a little more buggy than usual this year. Struggled with the treatment of a 1099-NEC that our wonderful IRS requires many online entities to send you (Paypal, Etsy, etc) for money transfers. (these are routinely mis-categorized as NEC). If entered per step by step you can't offset it with a cost basis. Had an invalid EIN number as well! ChatGPT offered better advice than built in help sources. Also navigation is still difficult. When you know you want to revisit a part of the step by step you have to re answer a bunch of questions to get there. Trying to get to estimated taxes for 2025 is also difficult for federal but on the topic list for state.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Poorly put together
on April 15, 2025
Posted by: TCK68
from NC
This years version was fraught with errors. Despite spending extra on the Deluxe and Business version it had many dropouts on the step by step and I had to continually go to forms to enter my information. it would also lock up and not continue on the state forms to be able to transmit completed forms.
Worst program ever this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Best tax software
on April 15, 2025
Posted by: Nanny17
I've been using it for years. Would never change. Always up to date. Very meticulous.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is very efficient.
on April 15, 2025
Posted by: TampaBruce
from Tampa, Florida
The software helps me walk through the process of filing taxes.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
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