Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(6,400 Reviews)
Rating breakdown 6,400 reviews
5 Stars
3,465
4 Stars
1,262
3 Stars
772
2 Stars
422
1 Star
479
Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
Easy to use
on April 15, 2025
Posted by: MMMMJMJM
from MA
Good program, easy to use, survey should not be required.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Addl info
on April 15, 2025
Posted by: GIBjr
Certain sections could use some more detailed information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbotax Should Import From Quickbooks Desktop
on April 15, 2025
Posted by: SohoMojo
I've used it for decades. However, since it no longer imports from QuickBooks desktop versions, another Intuit product, it isn't as valuable and it's kind of insulting. This is only exacerbated by the fact that it costs more each year for one time use.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
HATE this year's TurboTax software!
on April 15, 2025
Posted by: teresas1220
This year's software is not intuitive or easy to complete. The last year's numbers don't display until you've gone through this years. That was an easy way to make sure I was doing it correctly. I had to go back multiple times. The "fixes" were mostly unhelpful as they mostly only had the "form" number, which we don't even see while going through the software. How can you fix something you have no idea what it is referring to.
The download/installation took a few days because it kept erroring after the license key was entered. There were many issues reported on this and the only answer was to keep trying and/or uninstall/reinstall.
I have used TurboTax for many years, but this is my last year.
The download/installation took a few days because it kept erroring after the license key was entered. There were many issues reported on this and the only answer was to keep trying and/or uninstall/reinstall.
I have used TurboTax for many years, but this is my last year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Could not e-file state after Federal e-filed
on April 15, 2025
Posted by: tontot
A very bad design that can not check a Federal return already e-filed (by Turbo Tax) and accepted. Easy to check by SSN numbers.
Due to that state is not allowed to e-file and I already pay for the e-file option for state
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
can't say anymore
on April 15, 2025
Posted by: turbotaxmoon
from nevada
it's Turbo Tax!! have a customer since 2001 and will continue
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Can't Import QuickBooks Online / No support
on April 15, 2025
Posted by: TexasN
from Houston, TX
Can't import QuickBooks Online Data. This needs to be a feature. No help to find where to enter Federal IP PIN. Very frustrating.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good software
on April 15, 2025
Posted by: Jimbob3524
from San Francisco, CA
Fast and efficient. I use it every year. Ten characters.
Written by a customer while visiting turbotax.intuit.com