Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(6,402 Reviews)
Rating breakdown 6,402 reviews
5 Stars
3,465
4 Stars
1,263
3 Stars
772
2 Stars
422
1 Star
480
Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
3
Quality of the Software is going down
on April 15, 2025
Posted by: GreedyTurbo cheapy cheap
from Washington DC
Quality of service is going down! Will try alternate software next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
error in state
on April 15, 2025
Posted by: error in state
TT made a serious mistake when doing my State (NJ) taxes.
It assumed my interest from a credit union was tax-free (as govt bonds, not as the CDs they are).
It looked odd and I found the mistake on a worksheet and manually changed it so the interest was considered regular income.
It assumed my interest from a credit union was tax-free (as govt bonds, not as the CDs they are).
It looked odd and I found the mistake on a worksheet and manually changed it so the interest was considered regular income.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
World Best Tax Software
on April 15, 2025
Posted by: UsGigOnline
Simply GREAT! Simply GREAT! Simply GREAT! Simply GREAT!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very user friendly tax software.
on April 15, 2025
Posted by: 2024 Business Tax Return
More user friendly without glitches compared to H&R Block Business this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Satisfied customer for years
on April 15, 2025
Posted by: taxgate
from Missouri
Turbotax is easy to use and a great tool to have for any small office
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax is getting more difficult to use!
on April 15, 2025
Posted by: brannon81
from Princeton, WV
Fonts changes on some screens to very large . . . Unable to file State Return e-file because large display prevented me from getting in my credit card infromation. More difficult to move between forms than in past years. I think you have tried to enhance it too much!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
E-File doesn't work for State AGAIN! NOT HAPPY!!
on April 15, 2025
Posted by: DS_MH
from Morgan Hill, CA
This is the 2nd year I am not able to E-file. Last year I paid to e-file State & it never worked and I never got a refund, I couldn't e-file Federal either last year. This year I could e-file Federal, but not State. Recieved an error message when prompting to set up for payment of e-file. Horrible service & very stressful experience
AGAIN!
AGAIN!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Long term user happy with the Product
on April 15, 2025
Posted by: Rhinomikeh
from MA
Thank you. Been using you for years. Much more affordably than hiring an accountant to do my taxes.
Written by a customer while visiting turbotax.intuit.com