Customer reviews from turbotax.intuit.com
TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Average customer rating
4.1
(6,404 Reviews)
Rating breakdown 6,404 reviews
5 Stars
3,466
4 Stars
1,263
3 Stars
772
2 Stars
423
1 Star
480
Customer Reviews for TurboTax - Premier 2025 Federal + E-file & State - Mac OS, Windows [Digital]
Customer Rating
5
Turbotax
on April 14, 2025
Posted by: Hrduke
from Moss Point, Ms
Great product! Easy to use and does a great job of staying up to date with all tax codes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome!
on April 14, 2025
Posted by: JUSTPAID23
from COLORADO
Turbo tax worked for us last year when our tax preparer retired.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Larger Print Please!
on April 14, 2025
Posted by: Moonguy628
Please make the forms able to have bigger print. Otherwise, easy to use and makes filing taxes easier. NOT fun, but easier.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It's difficult to install
on April 14, 2025
Posted by: lazybob
from Marietta, Georgia
It took 2 hours to install. After that it was ok. The disc was much easier.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
failed
on April 14, 2025
Posted by: madscientistlost
it is impossible to figure out how to file an extension
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
2024 Desktop Home & Business -- be very careful
on April 14, 2025
Posted by: duanebean
2024 TurboTax desktop home and business buggy...told me to re-enter 1099-DIV data from my brokerage. Doubled the amount of tax liability. Just lucky I caught the error. Shame on you Intuit -- all that money you charge us for a crappy product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is a little buggy.
on April 14, 2025
Posted by: Bobsum
from WV
Gals on the phone were good. I had a weird problem that I could not figure out. We had to delete part of my return to make it work.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
More hassle than non-pro tax software should be
on April 15, 2025
Posted by: jmmmml
from WA
Easy Step should have links to relevant forms and worksheets for each dialogue box.
Terms should be fully defined, e.g. QBI versus Regular tax for passive loss carryover.
It should be possible at any point in process to check the amount of itemized deductions listed to that point, and how it compares to standard deduction.
There should be clear info about what different colored type for various entries means, e.g. red for overridden. Info like that I had to obtain through web research. Why can’t you put it in the program in margins or pop-up boxes?
Too much stuff like that was unexplained and sent me searching the web for 10, 20, 30. minutes or more to get the info.
Terms should be fully defined, e.g. QBI versus Regular tax for passive loss carryover.
It should be possible at any point in process to check the amount of itemized deductions listed to that point, and how it compares to standard deduction.
There should be clear info about what different colored type for various entries means, e.g. red for overridden. Info like that I had to obtain through web research. Why can’t you put it in the program in margins or pop-up boxes?
Too much stuff like that was unexplained and sent me searching the web for 10, 20, 30. minutes or more to get the info.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com